Titan Security Key?

[randyjaco]

I recently signed up for Google's Advanced Security and just received my Titan YT1 (type C) security key. I can't figure out how to get the dam thing to work. The instructions are minimal. There are no videos on the Type C and Google or Titan aren't responding. Can anyone help me out?

 

[Phil Nickinson]

Sure there are. ...

And then you follow the instructions here.

 

[randyjaco]

Sure there are. ...

https://www.youtube.com/watch?v=izRMYDAUbHk

And then you follow the instructions here.

Thanks, Phil, but I have already viewed that video and 2 others like it. Those instructions do not work for the USB type C device. I have found no videos for the type C and I am getting no response from Google or Titan.

 

[randyjaco]

The C looks like this and doesn't have Bluetooth, cords, spare key, etc

 

[randyjaco]

Titan Security Key??

I recently signed up for Google's Advanced Security and just received my Titan YT1 (USB type C) security key. I can't figure out how to get the dam thing to work. The instructions are minimal. There are no videos on the Type C and Google or Titan aren't responding. Yes, they're videos and instructions for other models, but those don't work for the USB type C. Can anyone help me out?

 

[randyjaco]

Re: Titan Security Key??

It looks like this

 

[anon(10614692)]

Try https://support.google.com/titansecuritykey/answer/9115487?hl=en-GB&ref_topic=9115486

 

[mustang7757]

[Merged same topic threads]

 

[randyjaco]

Been there, done that. Still no solution or contact with a human from Google or Titan. Terrible customer support!!!
Now I am blocked from my Google account and Gmail.