Touch screen non responsive usually after unlocking screen

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Android Central Question

I have a Nokia 7 Plus, running Pie, unrooted. Generally a great phone, had the charging port fixed by Nokia a few years ago.

Every now and then the touch screen locks up, I can usually get control back by locking the screen and waiting a moment and unlocking.

I've factory wiped my phone a few times, I've removed of my apps but today it's been terrible and seeks to be locking up more than ever.

I put it into safe mode and used chrome, with Bluetooth and wifi and cannot seem to reproduce the problem.

Any ideas how I can diagnose and fix the issue? Ive pretty much removed all my regular apps now and it still happens.
 
How are you touching the screen? I have found that using the very tip of my finger right next to the nail can be hit and miss but using a little lower down where the fingerprint whorl starts is reliable.
 
If it happens when not in Safe Mode, and does not happen when in Safe Mode, so far as I know that means that a third-party app must be causing it.
 
Welcome to Android Central! Unfortunately, it can be tedious sometimes to pinpoint the culprit app in these situations. You may just have to uninstall apps one by one until the problem goes away.
 

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