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Touch Screen Unresponsive but works fine after lock screen


Feb 21, 2013
So, I know there are a lot of touch screen unresponsive threads out there, but I haven't been able to find one where it works if you enter lock screen via power button and back out again. I've had my S3 for just over a year now, and this has happened a handful of times for me. Everytime when the screen becomes unresponsive out of the blue, I have been able to get it to work again if I lock my phone then unlock it (via touch screen) right after (and all the menu buttons work as well on the phone itself, it's just the screen). I was just wondering if anyone know what may be causing this please? Thanks.


Well-known member
Jan 30, 2011
That's a pretty strange one. If the problem happens frequently enough you could try booting into Safe mode http://support.verizonwireless.com/support/devices/knowledge_base.html/59242 and if the problem goes away then it's some 3rd party app causing your issue.

Other than that you could try clearing the cache in Recovery mode (doubtful, but it's easy to do) or just doing a Factory Reset to see if the problem clears up.

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