Trade in email from Samsung

[atliens]

has anyone received that their trade in was successful yet?

 

[trucksmoveamerica#AC]

Nope. I waited a little too make sure I was keeping it.

 

[mlblack16]

has anyone received that their trade in was successful yet?

I think I received an email and text.

 

[arunma]

I just got the email today.

 

[rjack22]

Yes, I received my email on Sept 6 and on Sept 9 for both my watch and Flip 4.

 

[ClintRo]

Me too... rejected today

 

[bkeaver]

This is what I got today after they had mine for 16 days

 

[BerryBubbles]

Me too... rejected today

What!! Rejected?

 

[trucksmoveamerica#AC]

Me too... rejected today

Why rejected??

 

[kide#WN]

I received both email and text two days ago. Took it a little bit longer than usual. They had it for 12 business days to evaluate.

 

[MS3GT]

I have not received a notification yet and it has been 11 days since they received it. I have received my points in the shop though.

 

[Joshua Luther1]

I traded in a 3 year old Ticwatch Pro and just received my email that it was accepted. Got the full $75. Plus I got the $50 credit. I used it to buy a case protector and charging brick.

 

[Castone002]

Yup rejected. Said factory reset wasn't done.... Bs.

 

[mustang7757]

Yup rejected. Said factory reset wasn't done.... Bs.

Welcome to AC!
You took any videos before and after boxing it up?

Or u didn't factory reset?

 

[trucksmoveamerica#AC]

I have not received a notification yet and it has been 11 days since they received it. I have received my points in the shop though.

I sometimes think they take longer on the ones that send their trade ins in right away. I think they try to get past the return window so if they reject the trade in you can't return the device.

That's my conspiracy theory on trade in with Samsung. Doubt it's true, but possible.

 

[Castone002]

Nope didn't think to take videos ugh. Yes factory reset performed for sure.

 

[kbboykin]

They notified me via email on 9/6 that they had received my trade-in GW4 Classic, but I have yet to receive ANY further communication from them about the Trade-In.

 

[ClintRo]

Yup rejected. Said factory reset wasn't done.... Bs.

Same here... but I might have forgotten to do it...so

 

[neopolotin75]

Nope didn't think to take videos ugh. Yes factory reset performed for sure.

They rejected mine after I did a factory reset. I spoke with them in chat told them that I did do a factory reset and thatit was the beta software that was on it. They reversed it and gave me my trade in credit.

 

[mustang7757]

They rejected mine after I did a factory reset. I spoke with them in chat told them that I did do a factory reset and thatit was the beta software that was on it. They reversed it and gave me my trade in credit.

Glad u got it sorted out , I always wonder what would they say with beta software installed