I ordered two things in August.
1. A new Pro watch for my spouse, using an old Active 2 as a trade in. This arrived last week.
2. S23+ using a trade in for S20FE. This is scheduled to arrive this week.
Th notification for the phone shipment included trade-in details and how to send in thr old device; the notification for the watch did NOT, nor has there been any follow up message. Is this typical, or do I need to contact them?
Thanks!
1. A new Pro watch for my spouse, using an old Active 2 as a trade in. This arrived last week.
2. S23+ using a trade in for S20FE. This is scheduled to arrive this week.
Th notification for the phone shipment included trade-in details and how to send in thr old device; the notification for the watch did NOT, nor has there been any follow up message. Is this typical, or do I need to contact them?
Thanks!
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