Trade in successful ?

[shook187]

So how many of you had your trade-in be successful? Mine.was received over a week ago but I still haven't got confirmation of it being a successful trade in. Starting to get a little nervous here since I traded in two devices totaling up $1,600

 

[trucksmoveamerica#AC]

So how many of you had your trade-in be successful? Mine.was received over a week ago but I still haven't got confirmation of it being a successful trade in. Starting to get a little nervous here since I traded in two devices totaling up $1,600

It'll come. Mine took almost a week to get the successful trade email and we went thru labor day holiday also, I'm sure they are getting bombarded with trade INS right now also. I can understand you being nervous though.

 

[BigMosley]

Trade in went flawless for me, S22U was delivered to them 8/29 and got the email saying the trade in was successful 9/01.

 

[Ludatyk]

So how many of you had your trade-in be successful? Mine.was received over a week ago but I still haven't got confirmation of it being a successful trade in. Starting to get a little nervous here since I traded in two devices totaling up $1,600

Supposedly, if it's been 7 business days... Samsung automatically does a successful trade in.

Seen a post discussing this on a reddit thread.

 

[jettie1767]

I had to call a couple of days ago to ask them if they have processed the trade-in since they received it on Aug. 26. Yesterday, I got an email saying it was manually accepted and closed.

 

[trucksmoveamerica#AC]

Yeah, since they have had it over a week I would do a chat or call them. Wouldn't hurt

 

[TMavC5]

Yup, I got a notification that my trade was successful.

 

[bkeaver]

So how many of you had your trade-in be successful? Mine.was received over a week ago but I still haven't got confirmation of it being a successful trade in. Starting to get a little nervous here since I traded in two devices totaling up $1,600

Yeah I think I got my notification that the devices were received on 9/1 and I'm still waiting. I'm sure they will be forth coming soon

 

[werkx]

Unless it got stolen by FedEx employee.. Just kidding. So if they don't acknowledge receipt that means no credit?

 

[trucksmoveamerica#AC]

So how many of you had your trade-in be successful? Mine.was received over a week ago but I still haven't got confirmation of it being a successful trade in. Starting to get a little nervous here since I traded in two devices totaling up $1,600

Get the trade in successful email yet?

 

[shook187]

Get the trade in successful email yet?

Nope!!!

 

[jmartin]

I ordered a Flip4 and Fold4. Trade-ins for both were received last Friday, so a week ago today. Within the last hour I received trade-in successful for the Flip. Hope to see the same shortly or by Monday for the Fold.

 

[trucksmoveamerica#AC]

Nope!!!

I don't think it's out of line for you to contact them at this point.

 

[The_Woo]

Dumb question, but I'm gonna ask anyways....... if the trade in is NOT accepted, I'm assuming they ship back the phone shortly thereafter, and then charge full price....

 

[mustang7757]

Dumb question, but I'm gonna ask anyways....... if the trade in is NOT accepted, I'm assuming they ship back the phone shortly thereafter, and then charge full price....

Yeah that's what usually happens

 

[trucksmoveamerica#AC]

Yeah that's what usually happens

Don't they offer $25 credit if you don't want it back? I can't remember

 

[me just saying]

Don't they offer $25 credit if you don't want it back? I can't remember

never heard of that one. I know last year they claim I did not send in the right trade in device and offered to send it back. There was no offer of 25 bucks. I eventually did get the trade in after they checked their video.

 

[trucksmoveamerica#AC]

never heard of that one. I know last year they claim I did not send in the right trade in device and offered to send it back. There was no offer of 25 bucks. I eventually did get the trade in after they checked their video.

I can't find anything in the terms, but I'm certain I've seen $25 credit if you don't have it returned. Maybe it's specific trade in conditions on certain promos not offered all the time.

 

[bkeaver]

I just checked through the orders app and my status is still listed as DeviceEvaluationInProgress. They are just being a little slower than usual I guess. Usually I get the acceptance back pretty quick.

 

[me just saying]

I can't find anything in the terms, but I'm certain I've seen $25 credit if you don't have it returned. Maybe it's specific trade in conditions on certain promos not offered all the time.

could have been a booby prize for that specific promotion.