Turned off by administrator, encryption policy, or credential storage.

[kach474]

Why does this show up in the lock screen menu for all lock screen options except for pin pattern and password? I have a screen shot but don't know how to post it from a phone. I cleared the storage credentials and it fixed it but why does this happen? Also any problems with clearing the storage credentials?

Posted via Android Central App

 

[Golfdriver97]

Either the 3 dot menu at the top, or when you tap the + next to the post line, then tap the 3 dot menu. Add picture should be in there.

 

[kach474]

 

[kach474]

Also getting this. Don't know if it's related.

 

[Nurocyon]

Go Settings > More > Security and scroll down. There should be heading called "Device administration"
If there is any checked boxes, you should be able to uncheck them and remove the PIN lock after that.

 

[kach474]

No administrators are checked. The first screenshot was fixed by clearing the certificates.

The greyed or lock screen favorite apps is still greyed out (2nd screenshot)

Posted via Android Central App

 

[UJ95x]

You need to have multiple widgets selected


Sent from my SGH-M919 using AC Forums mobile app

 

[kach474]

Got it. I'm a moron. I had a pin set. That only works with no security or swipe. Thanks to all

Posted via Android Central App

 

[UJ95x]

Got it. I'm a moron. I had a pin set. That only works with no security or swipe. Thanks to all

Posted via Android Central App

Right. That too, glad you got it to work

Posted via Android Central App

 

[parthiban1]

Hi Try this.. Go to Settings > More > Security > Clear Credentials it will work. Thanks...

 

[jrolle12]

I'm having the same problem except I'm not given the opportunity to clear credentials. What should I do?

 

[Claudettejones78]

Help

View attachment 101463

 

[Gina Haynes]

I don't have all those options either...just high security ..please help

 

[JSinbad]

I have the same issue, can anyone help?

 

[Adrianto Sidharta]

Setting > More > Security > Encrypt Device > Set screen lock type

 

[J Mani Murugan]

View attachment 101463

 

[Kyohei Tachibana]

Bro!! it made my day!!! everything works now!! Thanks man!!

 

[valeria espinoza]

How would i do it. Because i have the note 4 & the same thing happened to me.

 

[Jagdish Dubey]

Clear credential storage did the trick of removing pattern lock

Thanks a lot

 

[Devin_1231]

Thank you very very much