- Dec 19, 2009
- 323
- 10
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Hey Everyjuan,
A very helpful Verizon tech support crew gave me this method for turning off 4G
For folks that are reporting poor battery life on the Thunderbolt who DON'T live in a 4G area, they might be interested in turning off the 4G antenna. If the 4G antenna is on while the customer is exclusively in 3G coverage, the battery wears down as it constantly searches for the 4G network. Here's how to do it:
? From the dialer, dial * # * # 4 6 3 6 # * # * to enter "Testing Mode"
? Select "Phone Information"
? Scroll down to "Preferred Network Type"
? Select "CDMA auto (PRL)"
Note: This is not in our Troubleshooting Guides or Knowledge Base. Customers should be advised that this method is not Verizon Wireless advised - that some customers have reported better battery performance after this procedure.
To re-enable 4G, the customer simply repeats the steps above, but selects "CDMA + LTE/EvDo auto" as the Network Type.
A very helpful Verizon tech support crew gave me this method for turning off 4G
For folks that are reporting poor battery life on the Thunderbolt who DON'T live in a 4G area, they might be interested in turning off the 4G antenna. If the 4G antenna is on while the customer is exclusively in 3G coverage, the battery wears down as it constantly searches for the 4G network. Here's how to do it:
? From the dialer, dial * # * # 4 6 3 6 # * # * to enter "Testing Mode"
? Select "Phone Information"
? Scroll down to "Preferred Network Type"
? Select "CDMA auto (PRL)"
Note: This is not in our Troubleshooting Guides or Knowledge Base. Customers should be advised that this method is not Verizon Wireless advised - that some customers have reported better battery performance after this procedure.
To re-enable 4G, the customer simply repeats the steps above, but selects "CDMA + LTE/EvDo auto" as the Network Type.