These plans are just bad news all togeather. Unlimted data haha we use like 100 out of 700 minutes. They are taking away choices and I don't know what to do.
Sent from my DROID Incredible
Sent from my DROID Incredible
Uh-Oh, how will they tabulate data usage with family share plan?!
- Thread starter albertdc
- Start date
Re: Uh-Oh, how will they tabulate data usage with family share pl
We have 3 smartphones in the family and use very little data. We have determined we would save money under the shared data plan. Our research revealed several interesting things.
1) The rounding up to 1gb with tiered plans. However, detail usage data is maintained on your account throughout the billing cycle and only rounded up at the close of the cycle. You can get a handle on your usage by determining your billing cycle cutoff date and signing on to your online "myverizon" account and looking at your usage THE DAY BEFORE YOUR BILLING CUTOFF DATE. Detail information for the month is still there.
2) The Verizon CS reps are totally uninformed and ignorant about how the new system will work. Before abandoning our tiered plan (of which MY phone has unlimited data) we called Verizon MULTIPLE times, getting a different CS rep each time AND getting a different answer each time. Some of the reps have indicated that with three smartphones and a 1gb shared data plan, as soon as each phone used ANY data, the usage would be rounded up to 1gb. Thus, if each user used ANY data, our 1gb plan would be exceeded by 2gb. Other CS reps have indicated that under a shared plan if phone #1 used 50mb and phone #2 used 300mb and phone #3 used 150mb, our total usage would be 500mb and we would be safely within the 1gb plan. Totally different AND contradictory answers. We have thus held off
on changing plans (and perhaps saving money) until we can get clear and definitive answers.
More (factual) information on this subject would be useful not only to me but to anyone considering switching plans in an effort to save money.
We have 3 smartphones in the family and use very little data. We have determined we would save money under the shared data plan. Our research revealed several interesting things.
1) The rounding up to 1gb with tiered plans. However, detail usage data is maintained on your account throughout the billing cycle and only rounded up at the close of the cycle. You can get a handle on your usage by determining your billing cycle cutoff date and signing on to your online "myverizon" account and looking at your usage THE DAY BEFORE YOUR BILLING CUTOFF DATE. Detail information for the month is still there.
2) The Verizon CS reps are totally uninformed and ignorant about how the new system will work. Before abandoning our tiered plan (of which MY phone has unlimited data) we called Verizon MULTIPLE times, getting a different CS rep each time AND getting a different answer each time. Some of the reps have indicated that with three smartphones and a 1gb shared data plan, as soon as each phone used ANY data, the usage would be rounded up to 1gb. Thus, if each user used ANY data, our 1gb plan would be exceeded by 2gb. Other CS reps have indicated that under a shared plan if phone #1 used 50mb and phone #2 used 300mb and phone #3 used 150mb, our total usage would be 500mb and we would be safely within the 1gb plan. Totally different AND contradictory answers. We have thus held off
on changing plans (and perhaps saving money) until we can get clear and definitive answers.
More (factual) information on this subject would be useful not only to me but to anyone considering switching plans in an effort to save money.
ShaggyKids
Well-known member
- Dec 1, 2010
- 2,738
- 65
- 48
Like your wife I use very little data I'm just my phone alone. I switched from unlimited to a 4g share everything plan. My past usage shows that 2g should work fine but now that I have a tablet I wanted a cushion instead of a nasty surprise bill. I used more data in 2 weeks after I got my tablet then I did in 6 months on my phone as a stand alone device.
Re: Uh-Oh, how will they tabulate data usage with family share pl
As indicated in a previous post, we have gotten inconsistent and conflicting information about the answer to this question from both Verizon CS reps as well as in-store personnel. Everything from "shared is truly shared and it's the accumulated detail total for all participants" to "each participants data usage is rounded up so with three participants, you'll need 3gb minimum, assuming each participant uses any data at all".
Visited a store (again) today and got a rep who was absolutely positive that there is no individual rounding up and if user #1 uses 75mb and user #2 uses 100mb and user #3 uses 225mb, the total data usage is 400mb and we would be under a 1gb shared plan usage. He volunteered to double check this with his manager, which he did, and he assured us his information was accurate and correct. He seemed to be the most knowledgeable and forthright rep we've spoken to thus far.
We have three smartphones and in tracking our monthly usage we are confident we use very little data and that a 1gb plan will suffice for our needs. Much of our usage is wi-fi (versus Verizon network) and we are careful to use wi-fi whenever available.
We're going to switch plans. If it turns out he lied (or was misinformed) I'm willing to pay the contract buyout price to dump Verizon and switch to my daughter's Sprint family plan for $30 each, with unlimited data and talk and text.
As indicated in a previous post, we have gotten inconsistent and conflicting information about the answer to this question from both Verizon CS reps as well as in-store personnel. Everything from "shared is truly shared and it's the accumulated detail total for all participants" to "each participants data usage is rounded up so with three participants, you'll need 3gb minimum, assuming each participant uses any data at all".
Visited a store (again) today and got a rep who was absolutely positive that there is no individual rounding up and if user #1 uses 75mb and user #2 uses 100mb and user #3 uses 225mb, the total data usage is 400mb and we would be under a 1gb shared plan usage. He volunteered to double check this with his manager, which he did, and he assured us his information was accurate and correct. He seemed to be the most knowledgeable and forthright rep we've spoken to thus far.
We have three smartphones and in tracking our monthly usage we are confident we use very little data and that a 1gb plan will suffice for our needs. Much of our usage is wi-fi (versus Verizon network) and we are careful to use wi-fi whenever available.
We're going to switch plans. If it turns out he lied (or was misinformed) I'm willing to pay the contract buyout price to dump Verizon and switch to my daughter's Sprint family plan for $30 each, with unlimited data and talk and text.
The sales rep that you talked to at the store is correct. This is how it appears on my bill since I switched to share everything.
cgardnervt
Well-known member
- Jun 24, 2011
- 3,556
- 118
- 0
Re: Uh-Oh, how will they tabulate data usage with family share pl
Sounds like a bunch of BS in my book. They should charge per 100 megs. Makes a lot more sense! Then Verizon can have their extra money for the data and the customer wont be raked over the coals as well. Seems to be the best happy medium IMO. Maybe writting a letter to Verizon would help. Who knows!
They are out to rip you off anyways!
C
Sounds like a bunch of BS in my book. They should charge per 100 megs. Makes a lot more sense! Then Verizon can have their extra money for the data and the customer wont be raked over the coals as well. Seems to be the best happy medium IMO. Maybe writting a letter to Verizon would help. Who knows!
They are out to rip you off anyways!
C
Re: Uh-Oh, how will they tabulate data usage with family share pl
I figured they HAD to do it that way or all their customers would go through the roof. Great to have confirmation! THANK YOU!
I figured they HAD to do it that way or all their customers would go through the roof. Great to have confirmation! THANK YOU!
It seems to follow a byte by byte accounting per device, and there is no rounding of any kind. That is, if phone 1, 2 and 3 on the account to each used one byte of data the account as a whole has used 3 bytes.
What I've never been clear on is if the accounting is per attempted transmission or per delivered payload - if you are in poor radio conditions and using a TCP connection that ends up requiring multiple retransmission do you get charged for each retransmission or only for successfully delivered payload.
Also below the tcp level if the phone is using 2/3 FEC is that a 2 bit charge or a 3 bit charge?
Sent from my Nexus 7 using Tapatalk 2
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