UH OH Protection Question

[mhettrich]

Is it necessary to have your order number for the device to use UH OH protection? I purchased through HTC shortly after the phone was released, but don't think I have the order number anymore. If so, does anyone know if it is possible to look up the order number?

Thanks!

 

[pkcable]

Here's an AC blog about the coverage....

HTC 'Uh-oh' is official: Free 12 months of accidental damage protection for U.S. M9 buyers | Android Central

Here's a link to the HTC Uh Oh page....

https://forums.androidcentral.com/e...com%2Fus%2Fuh-oh-protection%2F&token=W7Uskbai

 

[henrykrinkle]

So Uh-Oh is exclusive to online orders? Glad I saw this as I was operating on the assumption I had protection on my (Verizon purchased) M10.

 

[mhettrich]

Here's an AC blog about the coverage....

HTC 'Uh-oh' is official: Free 12 months of accidental damage protection for U.S. M9 buyers | Android Central

Here's a link to the HTC Uh Oh page....

https://forums.androidcentral.com/e...com%2Fus%2Fuh-oh-protection%2F&token=RKSkzfc4

Thanks!

 

[TBoltJ]

Since I just had my Verizon HTC 10 repaired I can say that uh-oh is ONLY IF YOU BOUGHT FROM HTC! It used to be for the carriers too but no more.

 

[henrykrinkle]

Since I just had my Verizon HTC 10 repaired I can say that uh-oh is ONLY IF YOU BOUGHT FROM HTC! It used to be for the carriers too but no more.

I know I definitely had it on the M9 and, I think, on the M8 (both purchased from Verizon). Still love HTC's phones but in recent years they've taken several steps back in the customer service/retnention department.

 

[TBoltJ]

I know I definitely had it on the M9 and, I think, on the M8 (both purchased from Verizon). Still love HTC's phones but in recent years they've taken several steps back in the customer service/retnention department.

Yes, I had it on my M7 but they stopped doing it for the carriers sometime before the 10.