Question Unable find files for uploading

[vineethvs88]

Unable to find any documents for uploading from gallery in my one plus 7 t. Tried to upload a document from different apps like gmail, whatsapp etc. But same issue persist. Kindly help

 

[mustang7757]

Welcome to AC!
Try Files app it should be in your app drawer

 

[vineethvs88]

Welcome to AC!
Try Files app it should be in your app drawer

The issue is when I try to attach a document directly in Gmail or whatsapp or any other apps.

The following screenshot is from one plus 5 phone. Here i can upload the doc and file manager app or different options like images videos audio download etc is showing.

 

[mustang7757]

Have you checked in other categories besides recent?

 

[mustang7757]

The issue is when I try to attach a document directly in Gmail or whatsapp or any other apps. View attachment 361096

The following screenshot is from one plus 5 phone. Here i can upload the doc and file manager app or different options like images videos audio download etc is showing.

I removed your 2nd screenshot had your email just block personal information when uploading screenshots

 

[methodman89]

Try a reboot. Clear the cache partition if you have one

 

[vineethvs88]

Have you checked in other categories besides recent?

No other categories in the list. Just the recent category is shown.

 

[mustang7757]

No other categories in the list. Just the recent category is shown.

I'll have to test this on my One plus 7T pro McLaren edition later , that device is on Android 12.

 

[vineethvs88]

Try a reboot. Clear the cache partition if you have one

Tried. Still not resolved.

 

[vineethvs88]

I removed your 2nd screenshot had your email just block personal information when uploading screenshots

This is the screenshot from my one plus 5 device

 

[mustang7757]

View attachment 361098
This is the screenshot from my one plus 5 device

See you have list of categories to tap and see if your documents are there?

 

[vineethvs88]

See you have list of categories to tap and see if your documents are there?

This is from my old one plus 5 device which is still working fine. The first screenshot is from the one plus 7 t which is having the issue

 

[mustang7757]

This is from my old one plus 5 device which is still working fine. The first screenshot is from the one plus 7 t which is having the issue

Ahh ok gotcha
Let me test my one plus 7 then later it's at home and I'm at work

 

[mustang7757]

This is from my old one plus 5 device which is still working fine. The first screenshot is from the one plus 7 t which is having the issue

Ok so I'm going through my 1+7
Is storage permissions on for Gmail?
Another thing where is this document located on your device ?
Download file
Photos
Etc...

 

[vineethvs88]

Ok so I'm going through my 1+7
Is storage permissions on for Gmail?
Another thing where is this document located on your device ?
Download file
Photos
Etc...

Yes permissions are on. In fact this issue is with all apps like whatsapp etc

 

[mustang7757]

Yes permissions are on. In fact this issue is with all apps like whatsapp etc

Can you verify the documents are on the device and which folder?

 

[vineethvs88]

Ok so I'm going through my 1+7
Is storage permissions on for Gmail?
Another thing where is this document located on your device ?
Download file
Photos
Etc...

I think it's related to UI or os, not app specific issue.

 

[vineethvs88]

Can you verify the documents are on the device and which folder?

Documents are in download folder. I have tried moving many documents to different folders. Still the same issue

 

[mustang7757]

Can u move them to Google drive?
I don't use Whatsapp often so I'm trying figure Gmail

 

[vineethvs88]

Can u move them to Google drive?
I don't use Whatsapp often so I'm trying figure Gmail

Yes Google drive option works. Thats how i am doing now. Uploading the documents in drive and then sharing from drive.