Unable to load os

[fwn]

Now here is a strange one. I did a data reset on my phone yesterday and able to load all the apps but then when I rebooted the phone it refused to go past the splash screen. I did a data reset again and it did the same thing. I'm wondering if anyone has an idea how to fix this problem. Currently I cannot reboot the phone.

 

[Bkdodger1]

So you can't reboot the phone from the reset now?

 

[fwn]

I cannot reboot the phone. It hangs at the Google splash screen. I can factory reset it but alas cannot use it after reboot.

 

[B. Diddy]

See if the Update and Software Repair site works: https://pixelrepair.withgoogle.com/carrier_selection

Otherwise, contact Google for an exchange, since the phone should clearly still be covered by warranty.

 

[Bkdodger1]

I was thinking ADB side loading new update but check the above site first ...

 

[mustang7757]

Get into recovery or bootloader page and reflash the stock firmware

 

[fwn]

I will definitely check out the software repair team and thanks for the suggestion.

 

[fwn]

So here's the bottom line. The OS is now loaded and is all good. I tried the pixel repair tool but it would not function. However, when I rebooted the phone everything came back. So this is just one of the wonders of running beta software.

 

[B. Diddy]

So here's the bottom line. The OS is now loaded and is all good. I tried the pixel repair tool but it would not function. However, when I rebooted the phone everything came back. So this is just one of the wonders of running beta software.

When you say "beta", are you being facetious, or are you actually using the Beta version of Android?

 

[fwn]

I am and generally speaking I have not had issues.