James E1
Trusted Member
It's my understanding that the next update will fix some of the Verizon issues and that is one of the reasons the US unlocked U11 hasn't been updated yet.
I just purchased my u11 unlocked and an vzw... I too am having this issue. Contacted textra about it and they seem just as stumped as me... Htc messaging app recives mms, Verizon message+ (downloaded from the play store) receives mms, but any 3rd party(textra, chomp, mood, Android messages) will not and all throw and error notification. Anyone find anymore info on this... Possible solutions. I've tried alot but can't change any apn settings from Network settings
There is a thread "Anyone on Verizon?" at XDA discussing this. Long story short, you need a new nano SIM that is activated on a newer Verizon phone (H10 would be a good choice if you have one) because the U11 does not have an option to turn on Advanced Calling for whatever reason.
I took my daughters iPhone 6+ (didn't have access to a newer android) to the store and had them activate my account on a new SIM card with it, then put it in my U11 - now the phone is working like a boss. If you do use an iPhone to activate it make sure you do a factory reset, and set up your U11 BEFORE putting the SIM in. I didn't and ran into a few hiccups. So i took the SIM out, did a factory reset, set up the phone when it booted up and THEN put the SIM in. Have experienced NO problems since. A newer Android phone would be the preferred choice though.
I activated a new SIM card when I got my phone. I have HD calling activated so I get calls ect
Yeah, so did i. This has been discussed ad nauseam over there. What i explained is the fix. I had the exact problem you are having. Your call...
So I literally have to a SIM activated under a different, newer vzw branded phone, then install the new SIM I'm my u11? How will the other phone work if there's two SIMs activated under the same phone?
And this will fix my 3rd party sms app issues with mms?
Srry for the dumb... Repetitive questions... Just tryin to get my ducks lined up before I go in vzw
Yes, a newer native Verizon phone - H10, Pixel, iPhone 6 and up etc... and new SIM card. The SIM is activated to your account, not the phone - but by using the newer verizon phone advanced calling is activated on the SIM. The U11 doesn't have it baked in for whatever reason. Just have them start fresh with your account, re-entering your IMEI number and HD voice and what not. Back-up your phone, do a factory reset, go through the set-up on your U11 then pop the newly activated SIM in and enjoy. It took all of 15 minutes. Make sure the Advanced calling setting on newer verizon phone is turned on before hand too. It's kind of an inconvenience to have to go through, but well worth it to have a FULLY functional U11 on Verizon.
And yes, it fixed my 3rd party SMS app problems with not receiving MMS.
When they enter my imei... Are they using my u11 or other phone?
My sister has a iPhone 6 layin around... So I can use that but are they using my imei or the iPhone? I'm only asking this cause she lives in another state.
Again srry for the questions... I need all the info so when the vzw rep I can explain what I'm tryin to do and why ect
Make sure the advanced calling is enabled on the iPhone.
How to Enable Advanced Calling on an iPhone 6 Plus - Solve Your Tech
I'm having a similar texting problem on Verizon using the u11 after the Oreo update. I use the stock messaging app. I'm able to send and receive MMS messages but can only receive SMS ones. Outgoing SMS fails. I already did a lot of troubleshooting with a tier 2 Verizon tech and they opened a service ticket which was worked on for a few days and they came back and told me there is nothing wrong with Verizon...the problem is my phone.
Anyway, from reading the above, is my issue that the u11 doesn't have a control for advanced calling? Is that the root cause of my texting problem? Should I get back in touch with Verizon and ask them if advanced calling is active on my account? Or do I just need to follow the above recommendation regarding getting a new SIM?