Unable to restore whatsapp backup from google drive

[Android Central Question]

it is showing error while restoring messages.
it was backed up successfully.
now it is showing error "unable to restore chats from this backup us old backup "
how to download the chats because it is stored in my drive i can see my whatsapp backup in google drive can i access it ??
how to access that backup>>??
how to restore media from same backup??

 

[Rukbat]

That would be something you'd have to ask the WhatsApp developers - try android@support.whatsapp.com.