Unable to select PICTURE SOURCE on Droid Pro

[Woody113]

After a recent hard reset on my Droid Pro, I noticed I am unable to select the PICTURE SOURCE for my contacts. I use "Contact Quick Task" widgets for my sons, and the picture on the widget used to be my sons' facebook profiles, but now its just the standard blank silhouette. The Help Center on my phone indicates that the picture source can be selected by doing the following:

Open MY ACCOUNTS - press MENU hard key - Select PICTURE SOURCE.

However, when I open MY ACCOUNTS and press the MENU hard key, the only option I have is "ADD ACCOUNT".

Can someone please tell me how to select the picture source for my contacts? I have spent 3 weeks searching the internet and trying to figure this out. I visited my local VZW store last week, and no one there knew how to help me. The pictures were right until I did the hard reset. I don't remember how I originally selected the picture source for my contacts, but I know it was not an issue; it just worked.

Any assistance is appreciated!

 

[google123]

Did you setup your facebook account after the hard reset? Since Facebook is the source in this case, I believe, but don't quote me, that Facebook needs to be setup again to download the contact images. You might try removing/readding the facebook account.

 

[Woody113]

Thank you for your reply, Google. Oh yes, I have uninstalled and reinstalled facebook several times...

However, I did notice something peculiar yesterday. My friend and I were comparing the facebook settings on our phones. She has the original Droid and I have Droid Pro. We both have Facebook Version 1.5.4. When she presses the MENU key in her Facebook app, then selects SETTINGS, she has "SYNC CONTACTS" under OTHER SETTINGS. Mine is exactly the same, except I have nothing under OTHER SETTINGS. OTHER SETTINGS is at the very bottom of my screen. It is as if I am unable to scroll past it, or it is the end of the menu. I have uninstalled and re-installed facebook, and still have nothing under OTHER SETTINGS. Could it be a glitch with this version of facebook with Droid Pro, or do I maybe have some other setting wrong?

 

[google123]

I'm not sure what to tell you. I despise anything Facebook so I have no way to look at my device to compare settings. Sorry.

 

[google123]

Update: Syncing contacts with facebook (pictures and names) - Page 2 - Droid Forum - Verizon Droid & the Motorola Droid Forum

Originally Posted by fireman00
I clicked the menu button/ Settings/ Accounts/ Added Facebook (if its there remove it then re-add it), Click menu/ Picture Source/ Choose Facebook. Perform a synch. It seemed to take about 10 minutes before all my Facebook contact pictures showed up.
Yeah, but it should re-sync and update pictures on it's own without having to remove and then add the account again. As things are now, it grabs pictures the first time you set up the account, but then it never updates them. My original Droid updated the pictures without any problems.