Unable to write on a small portion of the screen

[bcfour]

I've got the Verizon LTE version of the GN 10.1 2014 edition. I also happen to have a GN 3.

Anyway, on the new tablet, I have a spot about the size of a quarter just below the "Samsung" logo that simply will not recognize the pen. If I press rather hard, I can get a faint line. . . . but I certainly can't take a note in that area.

Here's the odd thing: if I use my finger, it registers the touch without a problem.

Anybody else having this problem or am I off to Verizon for a replacement?

Posted via Android Central App

 

[charles777]

I've got the Verizon LTE version of the GN 10.1 2014 edition. I also happen to have a GN 3.

Anyway, on the new tablet, I have a spot about the size of a quarter just below the "Samsung" logo that simply will not recognize the pen. If I press rather hard, I can get a faint line. . . . but I certainly can't take a note in that area.

Here's the odd thing: if I use my finger, it registers the touch without a problem.

Anybody else having this problem or am I off to Verizon for a replacement?

Do you have your tablet in a case with magnets ? If so, remove the case and see if that makes a difference. A lot of 3rd party cases have magnets that interfere with the screen.

 

[bcfour]

Well, I'll be....

Interestingly, I'm using the official VZ case made by Samsung, apparently. And, yes, without the case, that area of the screen works perfectly. Wondering if there is something I can do about it or if I just need to swallow this nuisance.

Posted via Android Central App

 

[charles777]

Well, I'll be....

Interestingly, I'm using the official VZ case made by Samsung, apparently. And, yes, without the case, that area of the screen works perfectly. Wondering if there is something I can do about it or if I just need to swallow this nuisance.

Glad the mystery is solved
Can you not return the case to Verizon ?
There are quite a few threads here about cases if you are looking for another one... you can get something decent for under $25.
Enjoy your new tablet !

 

[Dale_M]

The magnetic sensetive area and magnet are for opening Daynotes App ... If you can live without Daynotes, ditch the magnet...

Dale