Unlocked S9+ on Sprint losing Mobile Data several times a day.

Von 7

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May 18, 2010
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Bought unlocked S9+ July 1st(upgrade from Note 5), directly from Samsung. Using on Sprint(Unlimited plan) with new SIM card. Works great most of the time, however several times a day I lose network connectivity for mobile data. Signal strength is just fine(full LTE), but pages won't load, updates won't download, etc... Toggling mobile data doesn't work. The only fix is RESTART. I have updated the profile and PRL as well, but issue persists. Any ideas, or anyone else experiencing the same issue?
 

D.P.G.

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Feb 3, 2011
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Same situation here unlocked on Sprint but no problems. Sorry I'm not any help have you considered a bad sim? Mine is a S9 Plus that might be the only difference.
 
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methodman89

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Feb 5, 2018
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What are your handoff and switching settings for connections? The new os can change from cell data to wifi automatically if configured for it. Make sure these are correct.
 

Von 7

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May 18, 2010
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I've enabled that feature now...we'll see if that works. I may pick up another SIM card today, and see if that helps as well. The only thing Samsung offered after 28 days of ownership, was shipping it off to a repair shop. I was hoping they could send me a replacement under 30 days. I love the phone, but mobile data is the whole point of a smart phone. I never had any problems with my Note 5, nor my son's S7.
 

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