Unlocked Verizon s6 on tmobile cutting out

[19tim75]

Hi there. We have an unlocked s6 originally from Verizon that my daughter uses now on our tmobile network. Numerous times a day and when I say numerous, probably dozens, her phone will show no service in a spot where my phone will show full bars. It just cuts out and a reboot will fix it or eventually it'll come back itself. I've checked with t-mobile stores and they've both said the same thing after checking the settings. They say Verizon s6's are unstable on tmobile's network and then they've pushed me to upgrade to a new phone. My question is, do I just have a dud of an s6? or are they not good for tmobile's network. I'm asking because I seem to see others using verizon s6's on tmobile with no issues.

Thanks.

Tim
Marysville WA

 

[B. Diddy]

Welcome to Android Central! No, they're not trying to pull a fast one on you. The Verizon S6 only supports LTE bands 4 and 13. T-Mobile uses bands 2, 4, 5, 12, 66, and 71. How well your reception is will depend on which bands the local T-Mobile towers use around you. If it's band 4, then you're ok, but if it's any other, then you're out of luck.

https://forums.androidcentral.com/e...smartphones/samsung-galaxy-s6/&token=23IoebWt
https://support.t-mobile.com/docs/DOC-4988