Urgent help please before courier drops new phone and takes old one!

[Chris9181]

Hi, a courier is bringing replacement S9 tomorrow and taking old one away. Can somebody please guide me through creating a back up on a Windows laptop tonight as I want to ensure I can restore everything on the new phone and not lose any photos, contacts etc

Thanks in advance
Chris

 

[tireboy66]

Samsung keys..and back up..

 

[BerryBubbles]

Hi, a courier is bringing replacement S9 tomorrow and taking old one away. Can somebody please guide me through creating a back up on a Windows laptop tonight as I want to ensure I can restore everything on the new phone and not lose any photos, contacts etc

Thanks in advance
Chris

Hi Chris,

Samsung Smart Switch for PC will help:

https://forums.androidcentral.com/e...port%2Fanswer%2FANS00048603%2F&token=E1YXRij0

If you use cloud accounts for Samsung or Google, sync those accounts also.

The more resources you use, the better off you are!

I make manual backups of my SD Card (copy & paste to PC thru USB), just in case the card has issues when transferred to the new phone.

I also make manual backups of the phone storage (copy & paste to PC thru USB), because sometimes there is app data I can manually restore from that. Example is Keypass, my password program.

Best of Wishes!

 

[B. Diddy]

In most situations, you don't have to immediately give up the old phone -- there's usually a grace period, since they should know that people need to transfer data over from the old phone. Then you should be able to mail the phone back (at least, that's how they do it if you get a replacement phone via insurance). They don't give you that option?

 

[Chris9181]

Hi Chris,

Samsung Smart Switch for PC will help:

https://forums.androidcentral.com/e...port%2Fanswer%2FANS00048603%2F&token=fsszwAqA

If you use cloud accounts for Samsung or Google, sync those accounts also.

The more resources you use, the better off you are!

I make manual backups of my SD Card (copy & paste to PC thru USB), just in case the card has issues when transferred to the new phone.

I also make manual backups of the phone storage (copy & paste to PC thru USB), because sometimes there is app data I can manually restore from that. Example is Keypass, my password program.

Best of Wishes!

Thank you

 

[Chris9181]

In most situations, you don't have to immediately give up the old phone -- there's usually a grace period, since they should know that people need to transfer data over from the old phone. Then you should be able to mail the phone back (at least, that's how they do it if you get a replacement phone via insurance). They don't give you that option?

No not that option with EE sadly, but I have no insurance, they just offered me a replacement. I've backed up using smart switch so fingers crossed