Why do people keep saying "only Sprint users are getting this"? We have seen verifiable upgrades offered and applied via OTA to Sprint, US Cellular, Verizon, AT&T, and T-Mobile users in the US. I will acknowledge that the numbers outside of Sprint are extremely low, but is this planned or coincidence? Moto will never tell.
We do know that if you take a Sprint SIM and place it in the device for a couple days you still won't get offered the upgrade either. EDIT: Well, according to users this morning on the official Lenovo forums, placing a Sprint SIM (active or not) in MXPE will get you the update according to several users (it wasn't getting it previously), so either another batch of updates has begun or the Sprint users theory gets more validity. (
This thread, around mid-page 143)
Basically, if your IMEI is up you get it, if it isn't you don't. (And that doesn't get into the whole issue that came to light recently of Moto's upgrade servers keeping track of upgrades via IMEI and not offering previous updates again or updates where it doesn't have a record of you getting a previous update that is required)
What we do know is on the official forums Moto reps have confirmed the roll-out has begun and that is slower than normal, but they are not elaborating as to why... We can guess though in looking through various forums and users with problems after the update, the biggest one is that several users have reported hard-bricking if the device drains it's battery until it shuts off. It is unclear if it is doing the normal Android safe shutdown, or the device is just popping off because the battery has deteriorated significantly enough that once it gets to the shutdown threshold it doesn't have enough power to safely shutdown before popping off.
Will we wait months to get it? Probably... this upgrade has been plagued with problems from the very beginning and if you read some of the posts from people who where on the beta and soak tests, it was very bad and had lots of bricking (soft and hard) of devices for test users, and what normally lasts 30-45 days lasted almost 6 months, although for most people it seems to have stabilized and the update is actually quite good if it works for you.
Am I justifying it? Nope... but it is what it is.