V30 constantly restarting

[sroberts]

Just got my AT&T V30 on Saturday. It restarted on its own a few times Saturday, but I figured there were some updates to run through. It did another update Sunday morning, but still is restarting on its own frequently (once it happened 5 times in less than 20 minutes). Had to switch back to my Pixel to get through the day reliably. Tried one factory reset, but don't have time to mess around with it that much.

Any thoughts or suggestions? Right now I'm planning on taking it back to AT&T as soon as I have time. It is sitting in the box ready to return.

Thanks.

 

[Mike Dee]

So are you saying the factory reset didn't work?

 

[sroberts]

Correct.

 

[traviswhayne]

Not a bootloop, a true bootloop would never start back up, it just gets to the boot screen and resets again. Sounds like it may be defective unit, I'd take it back, they do happen sometimes.

 

[racedog]

Seems pretty obvious, return that v30 and get a new one under warranty exchange.

 

[sroberts]

Pretty much what I was thinking. Have a Pixel 2 XL on order as well, might just flat out return the V30. I'm so used to stock Android now even the day I used the V30 was a bigger adjustment than I thought it would be. Thanks.

 

[dlgarcia]

Just got my AT&T V30 on Saturday. It restarted on its own a few times Saturday, but I figured there were some updates to run through. It did another update Sunday morning, but still is restarting on its own frequently (once it happened 5 times in less than 20 minutes). Had to switch back to my Pixel to get through the day reliably. Tried one factory reset, but don't have time to mess around with it that much.

Any thoughts or suggestions? Right now I'm planning on taking it back to AT&T as soon as I have time. It is sitting in the box ready to return.

Thanks.

Seems like a hardware failure...
Return it asap