does it hurt verizon if someone buys a phone and returns it for another............like I'm planning to do come monday if there isn't any word?
I don't think it hurts them because they just used the returned phones to fulfill warranty exchanges as refurbs. If you think about it those refurbished phones that they give out when someone's phone breaks and is covered under warranty has to come from somewhere. When a new phone is released they have to give out brand new phones at first until they get refurbs to give out instead.