Verizon Galaxy 6 OS 5.1 download fails -

[Mary Kay Woodworth]

I've been trying for two days to update - to G920VVRU3BOG5

Message I get is Failed: Error Code 142 or Error Code 550

Any suggestions?

 

[cbreze]

If there is a Best Buy store not too far you might try the Samsung center guy in the store, maybe he could help. Or go buy a Verizon store. You might end up with a factory reset from either so you can try that as well maybe first.