Verizon Galaxy Note 3 - Usb 3.0 charging issues.

[Imarik81]

My apologies if this has already been answered but from the research I've done I'm having a different issue than others. Me and my wife just got note 3's and they are great but I've noticed that when I use either charger that came with either phone even if the plug is fully seated it will lose connection. If I wiggle it up and down while fully seated it goes in and out. This is obviously an issue since it does it with both phones on both chargers. My phone is rooted hers is not. So I am extremely confused. I know the obvious answer "don't wiggle it" lol but I feel like after spending over a grand on phones we should be able to lay in bed with the charger plugged in and play on our phones without them going in and out and having to make sure they are plugged in just right before going to sleep so we don't wake up with a half dead phone which has already happened once. Any help is appreciated.

Sent from my SM-N900V using Tapatalk

 

[msndrstood]

That sounds like a warranty issue. I've had that happen on older, well used phones, but not a new one.

I'd get in touch with Samsung, if nothing else, and file a warranty claim. If it's touchy now, it will probably only get worse.

Sent via The Big, Bad, Beautiful Note 3