You people need to do what you need to do to make the phone work. Yes i said "you people." Whether its whining and complaining to Verizon and HTC and customer service (online and in store) til you either get a working phone (TBolt or otherwise) or your money back. Or rooting Accepting the unacceptable is your own damn fault.
Verizon: Recall the thunderbolt!!!!!!!!!!!!
- Thread starter Powerplaygraphix
- Start date
anthony2558
Well-known member
- Jan 15, 2011
- 1,607
- 90
- 48
I may have overspoken by saying "everyone" but I know I'm not the only one. I'm not a novice who gets worked up over every little thing. This is my SECOND T'bolt and both have been plagued. It's not user error because I've been using computers and computer related technology since the Commodore 64 and TRS-80 and I am very technically literate and research issues quite thoroughly. I've had problems with the phone from the beginning and have waited, hoping each software revision would finally be the one that fixes it. Seeing so many folks that rooted it that hadn't had problems I know that most of the problems I've had were software issues (other than the blown ear speaker in my first one). Yes, I could root it but I shouldn't HAVE to root it to have a good working phone. I was hoping the Gingerbread update would be the one that finally got it right, but it's made the phone even more frustrating than before. I'm not just a whiner, I'm someone who has given this phone every opportunity to work and swapped it out to hopefully get a great phone only to be disappointed again. I have 3 phones on my account, 2 Droid 3's and 1 T'bolt. The 2 D3s work great and haven't had any problems but my t'bolt has made up for both of the others. I'm going to contact them again on monday and I may give them ONE more shot at replacing it and see how one more t'bolt works but I'm not holding my breath.
carter17
Well-known member
- Apr 7, 2010
- 193
- 9
- 0
Well screen freeze never have that problem but I am oc 1.5ghz even stock I never had it freeze got slow sometimes but not an issue anymore and as far as data drops I have been using bamf cubed for about two weeks and have not had a single data drop now when I was running cm7 that was a problem. And for the waranty thing that don't matter to me u can Unroot very easy so its just people are to lazy to take the time to learn how to do things... I can agree this phone stock is not the best but since I have rooted its been great what it should have been
i've had my tbolt since day one of it being offered by Verizon, and i have not 'root'ed it. prior to gingerbread battery life was terrible, but with accurate configuring of auto sync, and then remembering to disable autosync when i am in the sticks and have no data connection, i'd get almost 2 days with light use. with the gingerbread update, and the power 'efficiently' setting used judiciously, i get 3 days of light usage (little to no video or extreme internet) with no charging.
other than those issues, it's been a solid phone.
i haven't met a tbolt user in person who isn't pleased with the phone outside of the battery thing, but reports i read in forums makes me wonder about build quality. it seems clear to me most people like the phone and have no issues, but a notable few seem to have plain bad devices.
other than those issues, it's been a solid phone.
i haven't met a tbolt user in person who isn't pleased with the phone outside of the battery thing, but reports i read in forums makes me wonder about build quality. it seems clear to me most people like the phone and have no issues, but a notable few seem to have plain bad devices.
Okay guys, just got off the phone with VZW and I'm getting ANOTHER T'bolt to give it one more try. Hopefully my anger will subside with a new handset. When it works I do really enjoy the phone but I've really come to LOATHE the sound of thunder since I hear it so many times a day now. They are sending a replacement phone and SIM card so that gets taken out of the equation. I really do hope it works so I can enjoy this phone again.
I will say this though. The 2 people I dealt with were very pleasant and very helpful on the phone today. Hopefully this "drama" will be over by the end of the week.
I will say this though. The 2 people I dealt with were very pleasant and very helpful on the phone today. Hopefully this "drama" will be over by the end of the week.
<-- having no problems with the last update. Sorry there are people having problems with this phone 
I've never had issues with it, and I bought mine day one. Sad to hear about all these problems people have.
pheatton
Well-known member
- Mar 30, 2010
- 676
- 18
- 18
I must say that I never really had any issues with mine. I only had reboots like once or twice a day on the 2.2 software and now with 2.3 its great. Battery life is pretty good but I always have a charge handy so its a non issue.
That being said I now have and awesome HTC Vigor in hand!
That being said I now have and awesome HTC Vigor in hand!
I must say that I never really had any issues with mine. I only had reboots like once or twice a day on the 2.2 software and now with 2.3 its great. Battery life is pretty good but I always have a charge handy so its a non issue.
That being said I now have and awesome HTC Vigor in hand!
You mean the Rezound? Vigor was a development code name, not the official device.
I am sorry that has been happening to you, I had all those same issues before the GB update. Now my TB has been working awesome.. Hopefully someone can do something for you, also I am 100% stock GB..
Also, I always have bad luck with phones..even my wife said the other day, how come I haven't complained about my phone.. I told her its been working great since the update.. Like I said before.. I had major issue before the GB update.. Thus us actually my 4th TB since I got the phone the day it came out... Gut my 2nd one 3 Weeks after I got this..
pheatton
Well-known member
- Mar 30, 2010
- 676
- 18
- 18
I am sorry you have had so many problems with your TBolt, and I hope the third time is a charm. Mine has been great since I got it on March 18th, and it is still stock and unrooted. I had a few days early on of the battery running out until I figured out how to adjust the phone to improve the battery life. I never worry about the battery now and always get a full day of fairly active use with the standard battery. I think it is a great phone, and I have not seen anything hit the market yet that would make me want to trade my TBolt for something else. I am shocked that so few phones offer a kick stand -- I use that feature every day. I expect to get a full two year term out of my TBolt before upgrading.
Okay... Follow up and answering a few questions....
1. The OP was made when I had spent all day with my phone crashing/rebooting/locking up. I had 4 calls die from the phone locking up. Each reboot, lockdown killed the phone for up to 10 minutes and no less than 6 minutes. This has been my typical day since the GB OTA. These annoyances are just the most recent in the long line of issues I've had with this phone/phones.
2. Rooting is an OPTION, not an ANSWER. The phone, at the price they charge for it, should work without hacking it. I am very computer literate and have been using, hacking and working on computers and computer related items since the Commodore 64, TRS-80 and Timex Sinclair. I've even hacked previous flip phones to use them as modems and email clients. Rooting it, if I WANT to do it is one thing, but HAVING to do it to get the phone to function all day the way it should out of the box is ridiculous.
3. This is my 2nd T'bolt. I had problems with my first one, performance issues and a crappy earpiece speaker. They replaced that one. Earpiece worked, software issues continued. Issues that I consider software issues: Battery life. GPS slow start/lock-on. Reboots. Lags. Force Closes. Lock-ups. All of these are from various updates that have been pushed out OTA. Each OTA creating an new problem over the one before.
4. Bloatware: Bloatware (including mandatory home replacements/UIs like Sense) effects performance by running in the background, launching when you don't want it to and taking up space that could be used by WANTED apps. HTC may create the firmware/OS and front end but Verizon selects the bloatware that will be installed on each phone as well as mandates whether bootloaders will be locked. Verizon receives a subsidy from all the apps they preinstall in the form of advertising revenue. Then the Verizon brand apps are just plain crap that you can't get rid of that should be optional. If they want to sell the phone with all of it preinstalled, that's fine, but they should NOT lock it to the phone and not let you uninstall/delete it.
5. OS versions: Verizon also tells HTC/Manufacturers which phones they want to keep upgrading and which ones they don't , therefore they DO control the firmware by controlling what they are willing to push out. They control this so they can force customers into upgrading. If all the phones were upgradeable by just being able to upgrade the core OS when Google releases the source, then there wouldn't be as much incentive to upgrade. By locking out the upgrade path to the software at a certain point, Verizon forces customers into buying new phones. My primary gripe about Android is that Google lets the OEMs fragment it so much. ALL phones should come with the option of reverting to base Android and the core firmware should be upgradeable by Google with "Sense" or "Blur" or "Touchwiz" or whatever being a home replacement app that can be updated separately. Having Google release a new OS but then having to wait 6 months for the POSSIBILITY that HTC and Verizon MIGHT decide to let you update IF they get around to it is annoying (again, rooting CAN solve this but you shouldn't have to root to take advantage of the fact that Android is "Open Source")
6. Replacing the phone with another T'bolt: I had spoken with the store about replacing it but no luck in the store. Like I said earlier, I did get on the phone with VZW today and I'm getting ANOTHER T'bolt to give it one more try. Hopefully my anger will subside with a new handset. When it works I do really enjoy the phone but I've really come to LOATHE the sound of thunder since I hear it so many times a day now. They are sending a replacement phone and SIM card so that gets taken out of the equation. I really do hope it works so I can enjoy this phone again. Also, the people I spoke with on the phone were nothing but professional and were really pleasant to deal with. I will give VZW Kudos for that.
Between issues there are things I really do like about it. When it's working right it's fast, fun and things like the kickstand are things you don't think you want on a phone but once you have it, you have trouble doing without it. For a few days after the GB update, I did have an outstanding phone. It was fast, responsive phone that actually got through a full day on a single charge. Then, out of the blue, it started locking up and crashing and rebooting. Everyday it's gotten a little worse. I did a backup/factory reset/re-install and it didn't help. THAT is when I snapped. It's bad enough that we have to sign a 2 year contract to get a deal on a phone to make it affordable (even though they could retail it for the same price as the "subsidy" and still make a killing) but being locked in for 2 years with a phone that doesn't work like a phone of this caliber is supposed to makes it all the more frustrating.
In my opinion, HAVING to root it to get a decent phone is like buying a new Shelby Mustang Cobra at full price, that is sold with an 8 cylinder super-charged engine that the dealership has put a governor on the engine so that you don't go faster then they want you to and painted logos all over it and redecorated the interior because local businesses paid them to and THEN being told I can't remove any of it or I void any warranties they may offer on it. Sure it IS still a Shelby Mustang Cobra even if it has been hamstrung by the dealership and is tacky as hell because of the logos and d?cor. If I know what I'm doing, I can take the governor off and go as fast as I want then drive away from the dealership and get some repaint/redecorate it but I void the warranty. So I'm faced with this question, Do I go ahead and "fix the Mustang" and get the car I THOUGHT I was buying and take the chance it won't have problems that need the warranty. To finish the analogy, the dealership SHOULD leave the engine alone but give you the option of seat covers that give it "their" look while the logos are static-cling stickers and paint. They get their advertising dollars and they get to show you what they think the car would look best like but nothing is permanent so the person who PAID for it, me, can still strip off what I don't want, without penalty, and get to open the car up to it's full potential and enjoy it much more.
Some people might like buying something and immediately hacking it and changing things around and that's cool, but it really shouldn't be a preferred option for getting the full use out of what they purchase. IF I get a T'bolt that actually works the way it's supposed to THEN I might start playing around with ROMS and rooting and tweaking, but I want that to be my OPTION, not necessity.
1. The OP was made when I had spent all day with my phone crashing/rebooting/locking up. I had 4 calls die from the phone locking up. Each reboot, lockdown killed the phone for up to 10 minutes and no less than 6 minutes. This has been my typical day since the GB OTA. These annoyances are just the most recent in the long line of issues I've had with this phone/phones.
2. Rooting is an OPTION, not an ANSWER. The phone, at the price they charge for it, should work without hacking it. I am very computer literate and have been using, hacking and working on computers and computer related items since the Commodore 64, TRS-80 and Timex Sinclair. I've even hacked previous flip phones to use them as modems and email clients. Rooting it, if I WANT to do it is one thing, but HAVING to do it to get the phone to function all day the way it should out of the box is ridiculous.
3. This is my 2nd T'bolt. I had problems with my first one, performance issues and a crappy earpiece speaker. They replaced that one. Earpiece worked, software issues continued. Issues that I consider software issues: Battery life. GPS slow start/lock-on. Reboots. Lags. Force Closes. Lock-ups. All of these are from various updates that have been pushed out OTA. Each OTA creating an new problem over the one before.
4. Bloatware: Bloatware (including mandatory home replacements/UIs like Sense) effects performance by running in the background, launching when you don't want it to and taking up space that could be used by WANTED apps. HTC may create the firmware/OS and front end but Verizon selects the bloatware that will be installed on each phone as well as mandates whether bootloaders will be locked. Verizon receives a subsidy from all the apps they preinstall in the form of advertising revenue. Then the Verizon brand apps are just plain crap that you can't get rid of that should be optional. If they want to sell the phone with all of it preinstalled, that's fine, but they should NOT lock it to the phone and not let you uninstall/delete it.
5. OS versions: Verizon also tells HTC/Manufacturers which phones they want to keep upgrading and which ones they don't , therefore they DO control the firmware by controlling what they are willing to push out. They control this so they can force customers into upgrading. If all the phones were upgradeable by just being able to upgrade the core OS when Google releases the source, then there wouldn't be as much incentive to upgrade. By locking out the upgrade path to the software at a certain point, Verizon forces customers into buying new phones. My primary gripe about Android is that Google lets the OEMs fragment it so much. ALL phones should come with the option of reverting to base Android and the core firmware should be upgradeable by Google with "Sense" or "Blur" or "Touchwiz" or whatever being a home replacement app that can be updated separately. Having Google release a new OS but then having to wait 6 months for the POSSIBILITY that HTC and Verizon MIGHT decide to let you update IF they get around to it is annoying (again, rooting CAN solve this but you shouldn't have to root to take advantage of the fact that Android is "Open Source")
6. Replacing the phone with another T'bolt: I had spoken with the store about replacing it but no luck in the store. Like I said earlier, I did get on the phone with VZW today and I'm getting ANOTHER T'bolt to give it one more try. Hopefully my anger will subside with a new handset. When it works I do really enjoy the phone but I've really come to LOATHE the sound of thunder since I hear it so many times a day now. They are sending a replacement phone and SIM card so that gets taken out of the equation. I really do hope it works so I can enjoy this phone again. Also, the people I spoke with on the phone were nothing but professional and were really pleasant to deal with. I will give VZW Kudos for that.
Between issues there are things I really do like about it. When it's working right it's fast, fun and things like the kickstand are things you don't think you want on a phone but once you have it, you have trouble doing without it. For a few days after the GB update, I did have an outstanding phone. It was fast, responsive phone that actually got through a full day on a single charge. Then, out of the blue, it started locking up and crashing and rebooting. Everyday it's gotten a little worse. I did a backup/factory reset/re-install and it didn't help. THAT is when I snapped. It's bad enough that we have to sign a 2 year contract to get a deal on a phone to make it affordable (even though they could retail it for the same price as the "subsidy" and still make a killing) but being locked in for 2 years with a phone that doesn't work like a phone of this caliber is supposed to makes it all the more frustrating.
In my opinion, HAVING to root it to get a decent phone is like buying a new Shelby Mustang Cobra at full price, that is sold with an 8 cylinder super-charged engine that the dealership has put a governor on the engine so that you don't go faster then they want you to and painted logos all over it and redecorated the interior because local businesses paid them to and THEN being told I can't remove any of it or I void any warranties they may offer on it. Sure it IS still a Shelby Mustang Cobra even if it has been hamstrung by the dealership and is tacky as hell because of the logos and d?cor. If I know what I'm doing, I can take the governor off and go as fast as I want then drive away from the dealership and get some repaint/redecorate it but I void the warranty. So I'm faced with this question, Do I go ahead and "fix the Mustang" and get the car I THOUGHT I was buying and take the chance it won't have problems that need the warranty. To finish the analogy, the dealership SHOULD leave the engine alone but give you the option of seat covers that give it "their" look while the logos are static-cling stickers and paint. They get their advertising dollars and they get to show you what they think the car would look best like but nothing is permanent so the person who PAID for it, me, can still strip off what I don't want, without penalty, and get to open the car up to it's full potential and enjoy it much more.
Some people might like buying something and immediately hacking it and changing things around and that's cool, but it really shouldn't be a preferred option for getting the full use out of what they purchase. IF I get a T'bolt that actually works the way it's supposed to THEN I might start playing around with ROMS and rooting and tweaking, but I want that to be my OPTION, not necessity.
I actually agree w/ your post.
I rooted w/ it first came out and was not having issues. But then, I like to piddle.
Since then, all the issues from OTA never impacted me b/c I would just find a rom and flash. And stay one step ahead.
I rooted w/ it first came out and was not having issues. But then, I like to piddle.
Since then, all the issues from OTA never impacted me b/c I would just find a rom and flash. And stay one step ahead.
Hopefully you get a good one this time. Part of the problem is you got a bad one from the start and now you're stuck with refurbished replacements. In many cases I wouldn't object to that (many products are truly factory refurbished before being sold/shipped out again), but from what I've seen with Verizon, they don't actually refurb phones, but rather just receive them and ship them back out, making it a crapshoot. So remember that what you get was returned by someone else and there's a pretty good chance there was a reason they returned it! In other words, someone probably returned the one you have now because of reboots and Verizon just put it into their bin of replacements without ever repairing it. And someone else probably got your first phone without it ever getting fixed. This makes HTC and the THunderBolt look bad when in fact Verizon is responsible for creating the bad image by making the number of defective units appear much higher than it really is. Let's hope that the one you get this time was not returned due to hardware problems! Good luck!
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