Verizon Samsung Galaxy Note7 Ordering & Shipping Information

[MizWylie]

My precioussss.

 

[Jude526]

Won't have mine until Friday. Ordered on the 3rd. I wish preorders got early. Would be nice.

Posted via the Android Central App

 

[ibcop]

You expecting delivery tomorrow, Note 7's that is. Mines been stuck in Orlando all day.

Yeah, I couldn't get the delivery set for the 5-8pm thing even though I have a FedEx account and delivery manager. I went by the hub and they are going to hold both boxes (one is here already but was containerized and he couldn't get it) and the other one is inbound from Memphis. He told me to come by anytime after 9 tomorrow morning to pick them up.

 

[ibcop]

My precioussss.

View attachment 235905

Damn you!

 

[treedabl]

Mine departed Memphis at 5:20 p.m. yesterday and hasn't been updated since. Am I the only one?

 

[MizWylie]

And forgive my nasty appearance. I've been detailing a car in 95 degree heat.

Posted from the S7E Chrome™ on Big Red

 

[felloffthetruck]

My precioussss.

View attachment 235905

You so lucky, Enjoy. Do I see a dent in that FedEx box?

 

[WyDave]

I'm sorry for those of you who don't have your phone. Just think how great it will be when it gets here.

Back to setting mine up.

 

[MizWylie]

Yeah. A big one. Like my driver was trying to bend it in half.

Posted from the S7E Chrome™ on Big Red

 

[felloffthetruck]

I'm worried about mine for tomorrow. :-\ At least you got it.
I have another 24 hours of pain & suffering over here.

 

[MizWylie]

I'm worried about mine for tomorrow. :-\ At least you got it.
I have another 24 hours of pain & suffering over here.

Would it make you feel better if I didn't open it until tomorrow after you? I'm so exhausted and dirty I probably won't anyway.

Posted from the S7E Chrome™ on Big Red

 

[Jude526]

I talked with FED Ex. Not in AZ yet. Could have by 4:30 tomorrow

Posted via the Android Central App

 

[Jaycemiskel]

Would it make you feel better if I didn't open it until tomorrow after you? I'm so exhausted and dirty I probably won't anyway.

Posted from the S7E Chrome™ on Big Red

That would definitely make me feel better. Can't pick mine up until tomorrow thanks to Best Buy. Guess this time around it was better to order from Verizon smh. I think for my s7 edge I beat all the Verizon people.

 

[SteelGator]

Well FedEx really pushed it. My by 8 delivery just arrived. 12 minutes to spare. The more nerve-racking part was the lack of a scan to the truck. Also, interestingly, the driver put the box on my step, rang the bell and left. No signature. Guess he was in a hurry.

 

[Schlubbe]

Could have, yes. Should have? No necessarily. Did you purchase 1-day or 2-day delivery. If you asked for 2-day delivery, how can you be upset? You are getting what you paid for. Earllier order does not change the delivery method you chose. Getting it early at that point is more about luck and delivery logistics. A big part of the reason 2-day delivery is cheaper is it gives FedEx the flexibility to move packages around on their schedule. Asking FedEx to layer in the order they were purchased takes some flexibility out of their system and would increase the overall costs.

I am consistently amazed by how entitled people are, and how upset people are when they get exactly what they ordered. I get the disappointment of not being inthe 'lucky crowd' of 2-day that got next day, but getting pissed at verizon . . .If it was that important, you should have ordered 1-day.

You are of course correct that I am getting exactly what I ordered when I was told to expect it, and I have been and will continue to be fine with that - I expect it will be a great phone on a great network. I am happy to concede that point.

Several pages back, a poster showed the N7 they just received today that they ordered on 8/15 and selected 2 day shipping, just like I did on 8/2. My initial post on the matter said how awesome that felt to see that, and your reply was 'people may not like it, but it's the way it is'.

I'm asserting that indeed they should have ensured those who ordered early received them early- it would have been the right thing to do.
Were they under any contractual obligation to? No.
Would it have been more of a hassle and possible expense? Yes.
Did I expect them to? Of course not.
Am I "pissed"(your word) at them? No, just disappointed, and sharing that disappointment with others on this forum in the same circumstance. (Hint - that's one of the things we use online forums for)

Look, maybe you just get off on trolling forums and telling disappointed people 'too bad, so sad", or maybe you are some sort of representative at VW tasked with defending their practices on social media.
If it's the former, you win! Here's your gold star!
If the latter, accusations of entitlement and calling your customers "pissed" might not be the best way to get the job done, champ.
Try this 'sorry to hear you're disappointed by this situation - I think if I heard about someone getting their phone a day earlier than me when they ordered it 13 days after me, I'd be disapointed too. As you can imagine, a roll-out of this scale is a pretty big logistical undertaking, and while everyone here tries to do their best, things of this type are bound to occur. All I can say is we'll try to get better. Thanks again for your continued patronage!'

Anyway, I hope you enjoy your new N7 (if that's even why you're on this forum). I expect I will enjoy mine... tomorrow;-) You have a great weekend, okay?

 

[SteelGator]

You are of course correct that I am getting exactly what I ordered when I was told to expect it, and I have been and will continue to be fine with that - I expect it will be a great phone on a great network. I am happy to concede that point.

Several pages back, a poster showed the N7 they just received today that they ordered on 8/15 and selected 2 day shipping, just like I did on 8/2. My initial post on the matter said how awesome that felt to see that, and your reply was 'people may not like it, but it's the way it is'.

I'm asserting that indeed they should have ensured those who ordered early received them early- it would have been the right thing to do.

Look, maybe you just get off on trolling forums and telling disappointed people 'too bad, so sad", or maybe you are some sort of representative at VW tasked with defending their practices on social media.

Anyway, I hope you enjoy your new N7 (if that's even why you're on this forum). I expect I will enjoy mine... tomorrow;-) You have a great weekend, okay?

My response was a little more considered than "that is the way it is". It involve shipping logistics and the way the system works. We just disagree, and that is fine. I have expressed my opinion, you yours.

I am hardly trolling, and I am not with VZW, just for the record. I did not say to bad, so sad. I explained the reasoning behind it and the cost structure. I understand supply chains and how these things work to a degree. I was trying to help folks reading understand why these things are the way they are. You think there should be more effort put in, I don't agree. It is not a big deal.

I am trying to enjoy my N7, which just arrived, but I cannot get the friggin thing to activate. I may have to drive to a stronger signal??? not sure.

 

[Kalkarni00]

And forgive my nasty appearance. I've been detailing a car in 95 degree heat.

Posted from the S7E Chrome™ on Big Red

Who cares? You got your phone

 

[k.scott]

Mine departed Memphis at 5:20 p.m. yesterday and hasn't been updated since. Am I the only one?

I am in the same boat...

 

[jakebake]

I talked with FED Ex. Not in AZ yet. Could have by 4:30 tomorrow
Posted via the Android Central App

I am in AZ too and I sure hope so!! Still no update on FedEx site.

 

[treedabl]

I am in the same boat...

At least I'm not alone. I was worried that mine had fallen off the truck or something. Fingers crossed that we're still set for tomorrow.