So, because I have nothing better to do right now I called my local FedEx.
He said after a brief hold, "As I understand it", since it is on hold for future delivery I can not pick it up until it "officially" ships for delivery of that day. Basically he said the delivery is the 19th since I have 2 day shipping I can ask it to be held at the local site starting on the 17th. But he said it might not be there until the 19th anyway, but if I really needed it when they opened I could do it. Since there are a lot of people with 1 day I asked about that and he said same thing but instead of the 17th I would be able to ask for a hold on the 18th. He said when I am able to, the customize delivery option will be available on their website or I could call in.
Now, I am thinking if enough people called we would get as many different answers as we are getting with the Verizon reps but for sh*ts and giggles there it is.