- Feb 13, 2019
- 3
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Today I've lost most of my settings suddenly.
I was at work and at the end of my shift, I looked at my phone and it asked for the PIN-code for my SIM-card as if the phone had been rebooted.
After entering the PIN code, I noticed one icon missing on the home screen: Netflix was gone and wasn't anywhere to be found, not even in the installed apps list.
Also, most of my apps had lost their settings.
My online banking app lost it's data and I needed to register again (it lost the data about my creditcard and account data).
Also the MyProximus app lost it's data. After starting the app, it asked for confirming some legal stuff and when that was done, it only displayed my own phone's data about 4G usage and total time I called while I'm actually the administrator of our internet connection and I should see alot more like my wife and son's data and home-internet as well. I had to re-enter the account details to get all that data back.
Highscores in some cardgames have been reset as well, as if they had been installed freshly.
My camera app gave a message it will store photo's on the SD-card instead of internal memory. So that app was reset as well.
Previously I deactivated notifications for alot of apps as I cannot be bothered by any app that needs some update or whatever, those notifications were active again.
And suddenly my phone started updating 33 apps (I deactivated automatic updating previously to avoid my phone's memory being filled with updates, this was active again).
Also my alarm schedules were gone, as well as all my notes.
The gallery was also mixed up (was set to display by time instead of album).
It looked as if all settings were reset somehow.
But it still had my gmail account, email settings were still fine, all appointments in the S Planner app were still there and facebook also had my account data.
Also the password to my wifi network at home was still on my phone as it auto-connected to the wifi when I got home without asking for the password.
Also the background picture was still there, as well as date and time was still correct.
To my knowledge, resetting settings wouldn't uninstall netflix and would probably reset all settings, not just a few select ones. This would also probably not affect highscores in games and account-data on every app.
Doing a factory reset would have wiped everything including facebook app, games, MyProximus and online banking app but those were still there so it can't be that as well.
It looks as if somehow a settings-reset has been done but wasn't completely finished (80% or so).
What could have happened here?
I suspect a collegue messing with my phone but I'm not certain.
Or did my phone do something weird somehow and reset 80% of all settings on it?
I was at work and at the end of my shift, I looked at my phone and it asked for the PIN-code for my SIM-card as if the phone had been rebooted.
After entering the PIN code, I noticed one icon missing on the home screen: Netflix was gone and wasn't anywhere to be found, not even in the installed apps list.
Also, most of my apps had lost their settings.
My online banking app lost it's data and I needed to register again (it lost the data about my creditcard and account data).
Also the MyProximus app lost it's data. After starting the app, it asked for confirming some legal stuff and when that was done, it only displayed my own phone's data about 4G usage and total time I called while I'm actually the administrator of our internet connection and I should see alot more like my wife and son's data and home-internet as well. I had to re-enter the account details to get all that data back.
Highscores in some cardgames have been reset as well, as if they had been installed freshly.
My camera app gave a message it will store photo's on the SD-card instead of internal memory. So that app was reset as well.
Previously I deactivated notifications for alot of apps as I cannot be bothered by any app that needs some update or whatever, those notifications were active again.
And suddenly my phone started updating 33 apps (I deactivated automatic updating previously to avoid my phone's memory being filled with updates, this was active again).
Also my alarm schedules were gone, as well as all my notes.
The gallery was also mixed up (was set to display by time instead of album).
It looked as if all settings were reset somehow.
But it still had my gmail account, email settings were still fine, all appointments in the S Planner app were still there and facebook also had my account data.
Also the password to my wifi network at home was still on my phone as it auto-connected to the wifi when I got home without asking for the password.
Also the background picture was still there, as well as date and time was still correct.
To my knowledge, resetting settings wouldn't uninstall netflix and would probably reset all settings, not just a few select ones. This would also probably not affect highscores in games and account-data on every app.
Doing a factory reset would have wiped everything including facebook app, games, MyProximus and online banking app but those were still there so it can't be that as well.
It looks as if somehow a settings-reset has been done but wasn't completely finished (80% or so).
What could have happened here?
I suspect a collegue messing with my phone but I'm not certain.
Or did my phone do something weird somehow and reset 80% of all settings on it?