Video mp4 play error

[AC Question]

How do I fix error message when trying to play mp4 video: cannot play video and this video cannot be played on my galaxy note s2. I can play YouTube videos - please help.

 

[jasonandrews25788]

Is that an mp4 file saved locally on your phone? Are you using native video player app? Have you tried third party video player apps available in play store?

 

[anon(632115)]

Yes, this will require third party app if you don't have the necessary codec to decode the media. Try VLC or similar