Videos and fotos (!) Sign displays and not working

[Android Central Question]

I got for my wife the same note 9 in September for her Birthday. Since a week ago her note 9 displays the icon (!) And videos or fotos with the icon do not work... I can't understand what it is since my note 9 works perfect.

Anyone had this issue before?

Ps: I got the 512 sd card on wish quite cheap... I was thinking that's the issue but mine also bought at the same time..

 

[mustang7757]

can you post pictures where that icon you see it ?

 

[eliadedaniel]

can you post pictures where that icon you see it ?

https://ibb.co/JFCBQVH
https://ibb.co/9rt8gWs

 

[eliadedaniel]

It says unidentified error basically.

 

[mustang7757]

are you sign into your Samsung account?

 

[mustang7757]

hit the 3 dots in photo gallery and select sync Samsung account

 

[thecomicbookandme]

It's the SD card.

 

[mustang7757]

It's the SD card.

You might be right , forgot about SD card

 

[eliadedaniel]

It's the SD card.

It is the sd card I changed the camera to save fotos and videos on internal memory and it works fine now... do not buy SD cards from wish )

 

[jeetu4444]

Sd card is corrupted...buy a new one