My boyfriend upgraded to Android 5.1 today on his Blu Air phone. The com.android.phone pop-up will not go away....tried clicking ok as well as send report. Furthermore we quickly navigate in the phone after pressing ok, looking for apps under settings and it's not there. After each click the pop-up returns. Any help would be great. Tried restart and wiping the cache by holding power and volume. Neither worked. Device is not being recognized on PC.
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