Voicemail issue

SixOne9

Member
Sep 14, 2011
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I wasn't getting voicemail at first because I forgot my number was assigned to google voice in my previous phone. So I went ahead and disabled that and am now getting voicemail.

My issue now is that I can't sign in into the voicemail system to change my greeting, password, etc. I set it up when I first got the phone but every time I try to access it, it says "invalid entry". I changed the password and even reset it on my sprint.com account but still nothing.

I am getting the visual message however, I just cannot get into the system. I'd like to figure this out before using google voice again so any help is appreciated.
 
I had that happen once. What I did was contact sprint (online chat) and they said my voicemail password wasn't reset correctly. After they reset the password back to my phone number, it worked.
 
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