Wallet Troubles

[captaincaveman]

I noticed something new today. There was a banner at the top of the screen, and when you click on it, it takes you to a page that says "unsupported device"


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[moosc]

But does it still work? I think that is a warning about the effects of rooting.

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[captaincaveman]

But does it still work? I think that is a warning about the effects of rooting.

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In the first pic it still shows "prepaid unavailable"

 

[Cigar-Junkie]

Unlocked and rooted (I think) running stock os but I did get the Citibank card. All is normal here and no pop up.

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[KrispyKrink]

I noticed something new today. There was a banner at the top of the screen, and when you click on it, it takes you to a page that says "unsupported device"


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Are you rooted? I'm not, just unlocked on 4.0.4, no pop-up or other warnings. But today I did noticed my error message changed to "Prepaid Unavailable. Please Try Again Soon.", they removed the "due to planned system upgrades".

 

[anon(257429)]

I've gotten a message about " Tap may not have been successful", check with merchant or something message.

Could i be holding it too close or something?

 

[orlanka]

I noticed something new today. There was a banner at the top of the screen, and when you click on it, it takes you to a page that says "unsupported device"


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So they make a developer phone, which they know will be hacked to death, and then say it's unsupported? I realize this phone is also on a carrier that doesn't allow Wallet to even be displayed in the market (at least as it applies to this specific forum) and I am wondering if that's a key component in all of this?

 

[pauldroidr2d2]

I've gotten a message about " Tap may not have been successful", check with merchant or something message.

Could i be holding it too close or something?

Do you have a case on your phone? If you do sometimes that can impact how quickly the signal is received by the machine you are using. As for being too close, I doubt that. I usually have my phone touching the reader until I get confirmation that the payment was sent.

 

[anon(596177)]

If you look at the comments section under the marketplace for google wallet, many people are claiming that google wallet is (as of this most recent update) no longer working for people with ROOTED phones. People who have not rooted their phone should be fine and clear to use this app as normal.

This is because of a security risk that allowed a user backdoor access to the app's information on rooted devices. I would imagine that google will not restore a rooted user's ability to use this app until they can find a fix for that issue, IF they can find a fix.

 

[Danv1369]

I noticed something new today. There was a banner at the top of the screen, and when you click on it, it takes you to a page that says "unsupported device"


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I am unlocked but not rooted. I do have the 4.0.4 leaked OTA running. I do not see the message posted in your pics. I replied to the support email I received when I originally lost access to my prepaid card and the response was it will be up in 2 weeks. Here is a screen shot of the email. Hopefully it comes back in 2 weeks but I wouldn't bet on it...the original support guy and email told me 2 days...

 

[trmoney24]

I just called the Money Network Customer support to get my money refunded back to my card. She said Google Wallet will be back up for everyone at the end of this week. So I decided to wait it out and see if it is true.
I asked he specifially if I will be able to add my Google Wallet Pre-Paid card back on again and use the app to pay for stuff like I did in the past, and she said YES. We'll see though...

 

[Danv1369]

I just called the Money Network Customer support to get my money refunded back to my card. She said Google Wallet will be back up for everyone at the end of this week. So I decided to wait it out and see if it is true.
I asked he specifially if I will be able to add my Google Wallet Pre-Paid card back on again and use the app to pay for stuff like I did in the past, and she said YES. We'll see though...

That would be nice, I got $20 burning a whole in my Wallet(..err, phone?) waiting for me to spend it

 

[KrispyKrink]

I am unlocked but not rooted. I do have the 4.0.4 leaked OTA running. I do not see the message posted in your pics. I replied to the support email I received when I originally lost access to my prepaid card and the response was it will be up in 2 weeks. Here is a screen shot of the email. Hopefully it comes back in 2 weeks but I wouldn't bet on it...the original support guy and email told me 2 days...

I got the same email too. Hopefully, it'll be back.

 

[Hosehead]

Guess I have to call and get my money back. Rooted and getting unsupported device message. Way to ruin a great thing Google. NFC was a reason I got this device. So much for cutting edge...

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[Hosehead]

And to make matters worse, the pricks want to charge me $5 to give me my money back.

 

[captaincaveman]

And to make matters worse, the pricks want to charge me $5 to give me my money back.

Well, they did give you $10 free

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[Droid800]

Well, they did give you $10 free

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So?

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[imnotajedi]

I just downloaded Google Wallet and the debit card won't load just keeps syncing to activate the prepaid card. So thought I would come on here to if there was any issues. Of course I look over this thread and never bothered to look to see what it was about. Well hopefully they will have this fixed as they stated.

 

[captaincaveman]

So?

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I'll let someone charge me $5 for their $10 any day of the week.

 

[Hosehead]

I don't agree with any fee charged that wasn't disclosed up front. So Google decides to lock down this app and Money Network decides to do a cash grab to line their coffers? Not acceptable for me. If this were disclosed up front, then fine.