Watch 6/S24u syncing issues

kixfan

Well-known member
Apr 23, 2014
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I have been having issues with my Watch 6 since the last update. My watch will no longer sync my sleep with Samsung health. I get a notification on my phone from the Samsung Health app everyday to manually track my sleep times. If I go to the health app on the watch it shows the sleep time but says connect to your phone to get sleep records. I go to my connections and it is connected to my phone.It also says to connect via bluetooth for snore detection and it shows its already connected on the watch and phone. I have tried restarting both devices, I have turned off and on bluetooth on both devices, I have tried having my phone forget the watch and reconnecting. I also can't seem to install new watch faces now. It will send the install to the watch but when I click install it just does nothing. My phone is a Galaxy S24u in case that's the issue. I don't know what else to try. Any ideas?

Cross-posting to S24 forum as well.
 
Is the Health app updated and is your watch properly logged into your Samsung Account? (you can always unlink them from Health and re-link them to see if that helps; data should not be lost as long as you don't reset the watch or remove the overall account from it).
 
Everything is up to date and shows as logged in. Another thing I noticed is if I go into the watch settings on the wearable app on my phone and click on the health tab I get a message that says This feature is not available with a button that takes me directly to the health app. Had no issues before that last big watch update. I don't see where to unlink my watch from the health app.
 
I moved this from the Galaxy Watch forum (for the 1st gen watch) to the Watch6 forum.
 
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