Question What's causing this error message when attempting to create secure folder? Newly obtained refurbished like new S9+.

[Housetheman00]

Oddly enough the phone did not come with secure folder installed. I factory reset and it's still not there. I downloaded it from the play store. The only way I could get the app to open was by going through my files. Once in the app I sign into my samsung account, try to create this app and get this error repeatedly. Did this whole process twice with no luck.

 

[mustang7757]

Welcome to AC!
Go into download mode see if Knox is tripped, should be oxo of it's 0x1 secure folder won't work