Whatsapp Voice Calls Too Loud!!!

[TheCROW163]

Hey All,
I have a problem with Whatsapp voice calls, the volume of the conversation on the earpiece is too loud even on the lowest setting, I have to put the phone away from my ear in order to hear.
This is only on Whatsapp Calls. In regular phone calls and Viber calls it is normal and I can lower the earpiece volume normally.
Anything I can do to fix this? I tried uninstalling and reinstalling a different version of Whatsapp but it didn't fix the problem.
Any app that can lower the volume even more?
Thank you kindly in advance.

 

[pkcable]

You can directly contact their customer support here.....

https://whatsapp.zendesk.com/anonymous_requests/new

 

[TheCROW163]

Thank you but i think it's not a Whatsapp problem. I just noticed that Viber calls are also loud!! It seems that's a problem affecting data calls only.
If i restart my phone the problem goes away for a few minutes and then comes back.
Very frustrating...

 

[TheCROW163]

Well it seems that the recent Samsung Firmware update released this week around 300MB solved the issue, fingers crossed.
I'll keep testing though... and will report back.