When are we going to get them? Samsung pre orders.

i am waiting to hear from anyone to get a "my cancel button is gone" asap!! shouldn't we see the cancel button gone in the next day or two? it certainly seems that way to me.
 
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i am waiting to hear from anyone to get a "my cancel button is gone" asap!! shouldn't we see the cancel button gone in the next day or two? it certainly seems that way to me.
Yes that's that I am thinking too but according to some people here. They are saying sometimes the updates happens overnight by your local carrier than Samsung itself. And some people are saying you don't get any updates from Samsung website until it arrives on your doorstep. So I think you will get updates from your carrier quicker than Samsung.
 
Samsung makes millions. Surely they should have some kind of systems in place where the tracking is tracked at every stage. If a company like amazon can do it. I'm sure samsung can do it. Amazon they let you know every time the item gets scanned.
I understand what you are saying.

Amazon is definitely setup to handle mass volume, but Samsung probably only get this big of a push during major releases. Any other time (non events) I have ordered from Samsung.com they have been very efficient in their communications.
 
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At least with most U.S. orders, Samsung emails you and texts you (if you have that option set up) once your order ships.

The other thing we have to factor in, is with most of the two-day packages FedEx delivers, they only deliver them on weekdays. So, unless we start to see the packages preparing to ship late tomorrow evening, early Thursday morning, the earliest they will be delivered is next Monday.
 
I understand what you are saying.

Amazon is definitely setup to handle mass volume, but Samsung probably only get this big of a push during major releases. Any other time (non events) I have ordered from Samsung.com they have been very efficient in their communications.
And pre order happens 2 times a year. One with the high end phones and then second one in August with the Watch series and tablets. They should still get some kind of systems for mass volume orders. But I know they won't because they don't care about why you say or I say.
 
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At least with most U.S. orders, Samsung emails you and texts you (if you have that option set up) once your order ships.

The other thing we have to factor in, is with most of the two-day packages FedEx delivers, they only deliver them on weekdays. So, unless we start to see the packages preparing to ship late tomorrow evening, early Thursday morning, the earliest they will be delivered is next Monday.
Yup. Best service in the US because all the famous people live there. Celebs also order phones I'm sure.
 
I recall distinctly that my web and app didn't update even AFTER I've received the phone for many days! IIRC, even after something like 5 days, it still didn't update! Weird.
 
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I recall distinctly that my web and app didn't update even AFTER I've received the phone for many days! IIRC, even after something like 5 days, it still didn't update! Weird.
So how did you know when it was coming. Did you get emails/SMS from your courier?
 
Update on my order: I just got an email from Samsung just now to say my order has been delayed till the 9th Feb 2024. Very unlocky for me. Maybe because I ordered the 1TB model it has not been dispatched yet. OMG.
 
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Update on my order: I just got an email from Samsung just now to say my order has been delayed till the 9th Feb 2024. Very unlocky for me. Maybe because I ordered the 1TB model it has not been dispatched yet. OMG.
What color did you order?

I feel like mine is gonna be pushed back too.
 
I'm not doing too badly, but you must have serious bank when you consider a purchase of over a grand "the little things" lol.
My response had nothing to with the cost of the purchase. I'm just not stressing about when it gets here.
 
Update on my order: I just got an email from Samsung just now to say my order has been delayed till the 9th Feb 2024. Very unlocky for me. Maybe because I ordered the 1TB model it has not been dispatched yet. OMG.
Well that sucks! At least you know, I suppose. What colour did you get? Orange, by chance?
 
Update on my order: I just got an email from Samsung just now to say my order has been delayed till the 9th Feb 2024. Very unlocky for me. Maybe because I ordered the 1TB model it has not been dispatched yet. OMG.
ouch, @shahedgtav. so sorry to hear!

question please: where are you located please? US or Europe or Asia?

folks have said for a long while now that it doesn't matter when one places the pre-order, as samsung.com doesn't really respect the time of order placement vis-a-vis when it gets in line to be shipped out. well, maybe that's really not true now. Reason:

if there are only a small number of 1TB titanium silver available, the early birds who placed our orders DURING the unpacked event might get our orders fulfilled as per the promised delivery date of January 31st, while those who placed their orders, say, 2-3 days later, would get the CURRENT promise date of February 15th?

that would be logical too, right?
 

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