When will I get Android Pay on my Note 3

[AC Question]

It shows up in the store on my desktop and says incompatible with my device. My wallet app on my phone has not yet updated. When will I get it?

 

[cdawg4501]

I have a AT&T Note 3 and I'm still waiting to. My son's Sprint Galaxy Mega downloaded and works with no problems

Posted via the Android Central App

 

[mrmoe110]

The NFC chip Samsung used in the Note 3 isn't compatible with the mobile payments system that Pay uses.

Posted via the Android Central App

 

[mweist01]

Per Google... Galaxy Note 3 not supported

Posted via the Android Central App

 

[yankeesusa]

The nfc chip being used in the note 3 will never work with any tap and pay. It was Samsung's fault.

Posted via the Android Central App

 

[Norbu Fnu]

i just found out that T-mobile & AT&T Note 3 Doesn't support Android Pay or Google Wallet due to Lack of HCE( Host card emulation).. probably samsung is being smart they wanted to create their own tap & pay app & they did samsung pay so in order to use that you have to buy new gs6 or note 5 its their dirty business.. i give up on samsung phones now. looking forward to buy iphone again..

 

[Paul Lowell]

i just found out that T-mobile & AT&T Note 3 Doesn't support Android Pay or Google Wallet due to Lack of HCE( Host card emulation).. probably samsung is being smart they wanted to create their own tap & pay app & they did samsung pay so in order to use that you have to buy new gs6 or note 5 its their dirty business.. i give up on samsung phones now. looking forward to buy iphone again..

 

[Paul Lowell]

It's ridiculous that soft card could wright code around the nfc capability of samsung note 3 but google's android pay won't. Google lists the "broadcam nfc chip "as defective but it is not. I used soft card until google bought it, then dismantled it, stupid, really stupid.

 

[hallux]

I suggest you read up on Host Card Emulation, the technology that backs Android Pay and helps to make it secure. The old Softcard app likely didn't require this but in order to get banks on board with Android Pay Google probably had to require use of HCE. This renders older devices that don't support HCE useless for mobile payments.

 

[Dooki]

I think everyone has given up on the gn3 for tap & pay. It's 2 generations old and nothing yet. Unless you have a sprint.

Posted via the Android Central App

 

[Brian Murphy5]

This is the e-mail I received from Google:

Thanks for reaching out to Google Payments and asking about the availability of Android Pay app on your NFC-enabled phone. Sadly, Android Pay is not available with the Samsung Galaxy Note 3. I too have a Note 3 with T-Mobile. I was really excited to see if I would be able to finally try the tap and pay feature. However, I recently discovered that T-Mobile doesn't support HCE which is Host Card Emulation, so even with our devices having some NFC capabilities. In addition, the NFC chip in the Note 3 doesn't support the tap and pay. The NFC chip in the Note 3 is for communication from device to device features. I hope this answers your questions but if not feel free to reply and I would more than happy to answer more questions you may have.

If you have any more questions, please reply to this email or let my team call you. We're happy to help!

Thanks,

Sandra
The Google Support Team

 

[Polar Bear King]

I just spoke to Verizon. They stated it's a hardware issue but they are mailing me a free new updated sim card/with the new nfc requirements for tap and pay. The sim card is a combo sim/nfc and the note 3 released from Samsung does not have the new sim/nfc required chip. The tech support said once I install and active my new sim, google wallet (now android pay) should recognize it and tap and pay should function now as long as I'm on lollipop. So the hardware problem is the simcard. So call them up and ask for the new sim/nfc chip to be mailed. Is free of charge.

 

[Norbu Fnu]

From my knowledge nfc chip is wrapped with battery not on Sim card or phone itself, but not sure HCE is related to Sim card but also doubt theres Isis written on old Sim card that's why tap & pay worked on softcard(iSis) guessing if there is new Sim card especially for android pay then don't loose hope on android pay, it's confusing and tricky head to tmobile store and ask free new sim card?

Posted via the Android Central App

 

[JoeMommaAndroid]

Polar Bear King, Interesting solution. Please let us know if it works? The SMS/nfc card upgrade.

 

[Kimberly Choi]

I think Samsung kinda make you upgrade your phone more often in order to catch with the technology.

 

[Kimberly Choi]

the Samsung Note 3 nfc chip only works able with the Samsung Note 3 lol

 

[mrmoe110]

Polar Bear King, Interesting solution. Please let us know if it works? The SMS/nfc card upgrade.

It's not gonna work.

Posted via the Android Central App

 

[UncleKeg]

I just installed Android Pay on my Sprint Note 3. It installed fine and let me ad my Amex. It is acting like it will work..... so.... That's as far as I got. NOw to test somewhere.

 

[Richard Friel]

what hardware version is your note 3?

mine is N900V.07 on verizon and android pay doesnt work even though i have the nfc se sim card installed and have android 5.0 (lollipop) OS.

 

[Richard Friel]

i did this with the sim/nfc card installed with lollipop 5.0 and android pay still doesnt work, the error message says, "Android pay not available", ugh