Why am I not able to check/uncheck Restricted Background Data?

hibernian

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Nov 18, 2014
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Not being able to check/uncheck "Restricted Background Data"

Folks, I don't receive notifications while using data, but on the same time I'm flooded when switch to Wi-Fi. I wanted to make sure "restricted background data" is not checked, but it seems I don't have a choice there. The field itself is there, but it's grey and can't be checked/unchecked. Any ideas how I fix this or make it clickable?

Screenshot_2014-11-18-13-18-40.jpg
 

VidJunky

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Dec 6, 2011
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Re: Not being able to check/uncheck "Restricted Background Data"

What type of device do you have?
What carrier do you have?
Why do you have data roaming disabled?

Could it be that you spend most of your day on a non-native carrier's towers, and without data roaming enabled you are not getting notifications? Have you looked at a carrier map lately? In your auto sync settings or notification settings did you restrict it to only updating when WiFi is available?
 

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