Why am I unable to download photos or multimedia at all?

[AC Question]

Similar to other threads on here, I'm unable to download pics or multimedia messages of any kind. My androis version is 5.1.1, software version is MS33010e, LG phone. I used to be able to download pics etc by turning off Wi-Fi and enabling data but I've tried that multiple times, restarting my phone etc and now I'm unable to download anything. The circle will spin as if it's thinking when i click download but nothing ever happens. It also reads "retry 1/5 and after the 5th time trying my phone will tell me that the download was unsuccessful. Thanks for helping

 

[B. Diddy]

Welcome to Android Central! I'm assuming you have the K7, correct?

Are you talking primarily about MMS messages? Have you checked to make sure your APN settings are correct?