Why am I unable to play Facebook videos?

[naughtydog]

facebook videos

hi all, i know this question has been asked a while back but there was no answer. my g3 wont play any facebook videos on mobile data, it works on wifi and the mobile internet is working perfectly. it is just the facebook videos. it is running lollipop, this is so annoying, i cant be the only one with this problem can i ? help please

 

[Rukbat]

Re: facebook videos

Check your mobile data speed to a few different parts of the country (the Ookla app makes that easy). If it's too slow, it looks as if the video never loads. (If you leave it for a few hours, a small video might load.)

 

[firdfar]

Re: facebook videos

No you are not alone. I'm having the same problem since lollipop update. Even on full 4G/LTE the video won't play. Keep saying unknown error.

LG G3 F400S lollipop ver. 20f.

 

[naughtydog]

Re: facebook videos

must be just you and me then firdfar. have got full lte signal checked speed it is fine, internet is lightning fast. it is just videos within the facebook app, if i go to facebook with the browser they play. it just constantly buffers and then says unable to play video. this is getting on my nerves now, gonna sell the peice of crap and go back to my beaten up s5. lollipop sucks !!!!!!!!!!!

 

[firdfar]

I think it's the facebook app that's causing the problem. Cause all other apps and system are running perfectly. Any of our experts could verify this?

 

[firdfar]

I finally gather enough guts;

1. Revert to stock kitkat
2. Root
3. Install custom lollipop Rom
Using only xda threads.

Pretty much solved all my problems plus an unexpected overall performance increase!

Good luck! ;-)

Sent from my revived LG G3 F400S running CloudyG3 2.1

 

[Paul Ogbogu]

Re: facebook videos

hi all, i know this question has been asked a while back but there was no answer. my g3 wont play any facebook videos on mobile data, it works on wifi and the mobile internet is working perfectly. it is just the facebook videos. it is running lollipop, this is so annoying, i cant be the only one with this problem can i ? help please