why android 9 update can't be install on my htc u11+?

[Android Central Question]

Hi
I recieved update "androind 9" notification on my Htc u11+.
When download finish , there is an error :
"Update is corrupted
The downloaded system software
Update is corrupted.
Do you want to download it again? "
And there is 2 option :
Cancell and download!!
I have done more than 10 time and the error still exist.
Anyone can help?
Thanks

 

[B. Diddy]

Welcome to Android Central! Try this: www.htc.com/uk/support/htc-u11-plus/faq/if-unable-to-install-software-updates.html

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html