Why are my calls being dropped ?

[Android Central Question]

I have a tracfone galaxy j3 luna pro and calls are being dropped. Anyone with this type of phone having same problem?

 

[Laura Knotek]

Welcome to Android Central.

Which carrier's network is your version of Tracfone? Tracfone is a MVNO that uses AT&T, T-Mobile, or Verizon. You should be able to tell which carrier network by looking at the SIM. It's possible that whichever carrier network you're using has a weak signal.