Why are the Notification Previews no longer working for Chat Heads?

[Android Central Question]

I restarted my phone, uninstalled and reinstalled the app, checked the settings, and yet it still doesn't work. I'm no longer getting the notification previews with the chat heads, as they just sit there. They don't change when I get a new message.

I have a Samsung LG Stylo 4, and it says I'm up to date (6-15-2020) on all my update data

 

[mustang7757]

You have a LG Stylo 4 or Samsung?


I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply
https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Are you talking about Facebook?

BTW, the Stylo 4 is from LG, not Samsung.