Why banking app says "my phone has been rooted"

[Android Central Question]

When I open people's bank's pfc account app, it says "my phone has been rooted. So I went to setting in play store and checked, it says "my device is not certified" What to do?

 

[mustang7757]

Which device,?
If you have developer settings on can give this message

I'll leave a Link to register so you can communicate here , As a guest account you can only post questions but can't reply.
https://forums.androidcentral.com/showthread.php?t=409154

 

[Mr Bojangles1]

Like mustang said if developer options are on then turn them off and then delete data for play store and restart phone.

 

[B. Diddy]

Welcome to Android Central! Was your phone intended for the Chinese market, and the seller sideloaded Google Play Store on it? If so, then the phone is not actually certified for Google Play.

 

[VidJunky]

Everyone seems to have taken a different 'what if', mine is, what if the device really is rooted, where did you get the device? If you purchased it from a private seller or used it very well could be rooted. Depending on device you can often tell if a device is rooted or the bootloader has been unlocked by viewing the bootloader page. This is often done by holding some combination of power and volume button while powering up the device. Then somewhere, usually across the top of this page, it will say something like 'tampered', 'unofficial', 'unlocked' or 'rooted' if the device isn't in factory condition.

Let us know what you find.

 

[me just saying]

exactly what phone do you have? did you buy it used or new?

 

[Mr Bojangles1]

Everyone seems to have taken a different 'what if', mine is, what if the device really is rooted, where did you get the device? If you purchased it from a private seller or used it very well could be rooted. Depending on device you can often tell if a device is rooted or the bootloader has been unlocked by viewing the bootloader page. This is often done by holding some combination of power and volume button while powering up the device. Then somewhere, usually across the top of this page, it will say something like 'tampered', 'unofficial', 'unlocked' or 'rooted' if the device isn't in factory condition.

Let us know what you find.

Every time you start your phone it will display a message saying the bootloader is unlocked and that data on the phone cannot be trusted if this was the case. It's pretty easy to tell.

 

[belodion]

Without a response, we'll assume that you've fixed it.

Sent from my S56 using AC Forums mobile app

 

[VidJunky]

Every time you start your phone it will display a message saying the bootloader is unlocked and that data on the phone cannot be trusted if this was the case. It's pretty easy to tell.

Could it depend on the device? I may have a faulty memory, which cannot be ruled out, but I only ever remember getting a message about my devices being rooted when I booted into the bootloader. I never noticed an additional splash screen or start-up messages. I do remember my Bootloader screen having a red message saying, TAMPERED, and one that said, Unlocked, but all from the bootloader screen.

 

[mustang7757]

Could it depend on the device? I may have a faulty memory, which cannot be ruled out, but I only ever remember getting a message about my devices being rooted when I booted into the bootloader. I never noticed an additional splash screen or start-up messages. I do remember my Bootloader screen having a red message saying, TAMPERED, and one that said, Unlocked, but all from the bootloader screen.

Yes unlocked bootloader will give that message