Hi.
I have a similar issue. But in my case, the provider is NTEL and they offer only 4G LTE.
I use a BB classic, when I put another sim, say MTN, I get a clear “4G” option, along side other combined options: 4G+3G+2G or 3G+2G. However when I insert the NTEL sim, I get LTE/HSPA+/UMTS/GSM or LTE/HSPA+/UMTS, without LTE or 4G alone.
Using a BB-Classic which is partially Androidy, the *#*# code doesnt work.
I have also used several apps to try to force-select 4G or LTE alone but it doesnt seem to have any effect.
Is there any other way I can force-fix the 4G LTE option?
Now the network bar doesnt even show NTEL again, even with the SIM card properly inserted.
Rgds
Tony