Why can't I edit my imported contacts?

[Android Central Question]

I imported my contacts from my iPhone to my LG V30. I want to make some edits, and when I click on 'Edit' the edit display opens for a split second and closes. Sometimes it doesn't open at all. I can create new contacts and edit them any time.

The imported contacts are part of some Group. Does that mean anything?

This is my first Android phone after a brief failed attempt with a Samsung Note 2 (great phone, but Android was NOT ready for prime time). So this is all new. I like the LG V30 very much, and the transition has been easy--all except for this little problem.

Thanks in advance!!!

 

[DebV]

It's definitely a software issue. after a bit of playing around, I found that the only contacts you can edit are strictly Google contacts. Any other account contact will either not open the edit screen at all or flash the Edit screen then close it.

If a contact exists in Google AND another account, it may or may not allow updates.

Fix this please!!

 

[ManiacJoe]

You will want to report this problem to Google.
We are just users, just like you, and have no relationship with Google or any of the phone makers.

 

[sabang97]

I have this same issue, were you able to find a solution? I've also noticed 2 threads on ATT discussing this. Spoke to LG today and they seemed unaware...
TY

 

[KYLE ALDRICH]

I have this EXACT same problem, SUPER annoying!!

 

[Rukbat]

Try this:

Turn on airplane mode. In contacts, go to the menu. Export. Delete all contacts. Restart the phone. Import the file you exported. You'll be given a choice of Device (or Phone), your Google account or any other account you have (like an LG account). Import to your Google account. When that's done, turn airplane mode off.

Now your contacts are backed up to Google and you can edit them.