Why can't I get all videos to open/play?

M Hop

New member
Nov 26, 2014
2
0
0
Samsung S4: I recently took some videos at a concert and only a few open/play. The ones that won't open are a grey screen with a lightning bolt thingy. When I touch it "Sorry, this video cannot be played" pops up. What is going on with this?
 
If you took the video with the phone, it's likely that the file got corrupted. That could be due to a number of things, but I'd make a wild guess that you saved the videos to the SD card, and it's not a top of the line card.
 
Is there any way to recover these "lost" videos? I'm not techie at all so any help is greatly appreciated. Thanks!