Why can't I hear videos on my LG G3 phone?

[AC Question]

why can't I hear videos on my lg g3 phone?

All of a sudden I have no audio on videos I look at on facebook and my phone will not ring although the settings are turned on.

 

[B. Diddy]

Re: why can't I hear videos on my lg g3 phone?

Welcome to Android Central! Does the phone make any sound at all through the main speaker, like in games, or when you put the phone on speakerphone? If not, then the speaker may have failed. Can you hear things using wired or wireless headphones?