Why can't I purchase Music on Google Play Store?

  • Thread starter Thread starter AC Question
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A

AC Question

I have tried everything and can't seem to purchase music on neither my Samsung Galaxy S7 nor my Macbook. When I try on my mobile, I keep getting the following error message:

Error

Error while retrieving information from server.
[BM-PPH-01]

I can download other apps no problem and I’ve followed all the other forum solutions to go to Application Manager, Google Services Framework, Force Stop and Clear cache etc and reboot… problem persists.

When I try to purchase music on my Macbook, I simply get "An error seems to have occurred. Please try again later."

Anyone know what's going on? Thanks.
 

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